Patrick O'Donnell
Point Cook,VIC
Summary
Proven achiever with extensive experience, adept in customer service, people relations and job adaptability. Excelled in enhancing customer satisfaction and exceeding workplace standards through effective teamwork, communication, and a commitment to cleanliness and safety. Demonstrated reliability and adaptability, significantly contributing to team success and operational efficiency. Shows excellent leadership and teamwork skills.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Coles Supermarket
03.2020 - 03.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping
- Communicated with customers and staff politely and professionally to uphold store standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Grocery Supervisor
Coles Supermarket
03.2022 - 03.2023
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Managed staff scheduling, ensuring optimal efficiency and enthusiasm.
- Engaged customers and provided very high level of service and support.
Grocery Team Member
Woolworths Supermarket
04.2023 - Current
Machine Operator
Nexans Olex
03.2024 - 06.2024
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Demonstrated initiative and quick learning skills by becoming proficient in multiple areas and machines in a short time-span.
Education
Year 12 Certificate -
Emmanuel College - Notre Dame Campus
Point Cook, VIC12.2020
Skills
- Cleanliness and hygiene
- Customer Service
- Excellent Communication
- Teamwork and Collaboration
- Customer service-focused
- Punctual and Reliable
- Written and oral communication
Affiliations
Affiliated and active member of Scouts Victoria since 2012.
Achieved the Australian Scout Medallion, the highest award in the scouting section through hard work, dedication as well as an ability to work with others and adapt when faced with adversity.
Participated and organised many fund-raisers and working bees and held positions of leadership within the scouting movement.
Vast experience with working with children ages 5-17 including many neurodivergent and specially-abled children.
Timeline
Machine Operator
Nexans Olex
03.2024 - 06.2024
Grocery Team Member
Woolworths Supermarket
04.2023 - Current
Grocery Supervisor
Coles Supermarket
03.2022 - 03.2023
Grocery Team Member
Coles Supermarket
03.2020 - 03.2023
Year 12 Certificate -
Emmanuel College - Notre Dame Campus
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