Patumas Porkwuang
Summary
Motivated and detail-oriented Management student at the University of Technology Sydney with strong skills in Microsoft Excel, accounting software (MYOB), and data analysis. Demonstrates excellent problem-solving, organization, and teamwork abilities. Eager to apply academic knowledge in business operations, financial management, and customer service to support organizational success and gain practical experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Services & Administrative Assistant
Health Harbour
04.2024 - 06.2025
- Collaborated with team members to enhance overall client satisfaction and service quality.
- Managed scheduling and coordinated appointments for healthcare professionals and patients.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Developed and implemented office procedures to enhance operational efficiency.
- Processed incoming communications, prioritizing urgent matters for immediate attention.
Receptionist
Brighton Spa and Remedial Massage
09.2023 - 12.2024
- Greeted visitors and directed them to appropriate personnel, enhancing front desk efficiency.
- Managed incoming calls and routed inquiries to relevant departments for prompt responses.
- Scheduled appointments and maintained calendars, ensuring organized office operations.
- Maintained a clean and welcoming reception area, contributing to positive visitor experiences.
Education
Bachelor Of Management - Innovation & Entrepreneurship
UTS: University of Technology Sydney
Sydney, NSWDiploma Of Leadership And Management - Business Management
Let Training
Sydney, NSW04.2025
Skills
- MYOB
- XERO
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Certification
Introduction to Financial Accounting
Introduction to Microsoft Excel
Introduction to Artificial Intelligence (AI)
Languages
English
Professional Working
Thai
Native or Bilingual