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Dedicated support worker skilled in fostering relationships and providing emotional assistance. Focused on delivering exceptional care while maintaining safety standards, contributing to a collaborative environment that enhances overall resident well-being. I provided a professional service including Dementia care, personal care, respite care, cleaning, shopping and food preparations. I have a phone and a new car comfortable for clients to travel in. I am flexible and wish to get back into this industry.

IT professional with 30+ years of industry experience, 20 in management roles, and extensive knowledge and expertise in various technologies and service management practices. Experience with change management to successfully implement business transformations. Ability to align strategies with those of the business through strong customer focus. Specialises in management and leadership techniques to achieve business outcomes. Committed to combining people, processes and technology to exploit business opportunities. Extensive experience in effective team development and performance management to achieve objectives. Consistent application of values of respect, honesty, ethics and integrity. Seasoned Service Desk Manager with background in IT operations and management. Strong emphasis on customer service, team leadership, and process improvement to enhance operational efficiency. Demonstrated skills in problem-solving, strategic planning and communication have consistently driven improvements in previous roles. Possess comprehensive knowledge of ITIL framework application, ensuring smooth service delivery and user satisfaction. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Innovative Computer and Information Systems Manager with proven experience in leading IT departments, managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence and robust IT infrastructure support. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.

Client Relationship Professional dedicated to providing exceptional disability and aged care support, recognised for developing tailored strategies that enhance outcomes for clients with complex needs. Demonstrated expertise in relationship management, team building, and collaboration, with a track record of being instrumental in driving positive change in the management of serious injury claims and clients at the Transport Accident Commission (TAC). Core competencies include effective communication, problem-solving, and a commitment to delivering exceptional service. Career aspirations include working with a team of like-minded people, dedicated to delivering innovative support solutions.

I am a caring and empathetic support worker with over 10 years of experience, focused on improving clients lives through high-quality support. Experienced in life, financial and social skills, helping clients integrate into community and live more independent lives. I am Inspired to help others, dedicated to forming trusting relationships and providing guidance for clients in need.

Pauline Lamboa

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Aged Care & Disability Support Officer

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Cert 3 - Individual Support

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Aged Care & Disability Support Officer

Cert 3 - Individual Support

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