PHYSICAL SHAKYA
Geelong,VIC
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.
I have experience working in highly regulated education sector.
I am ready to help the team to achieve shared goals. I am an accomplished and determined food service professional who provides excellent customer experience. I possess extensive knowledge of food safety and quality standards. I am skilled at multitasking and practising effective time management.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Tempo At Novotel Geelong
12.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Delivering exceptional Customer Service.
- Maintaining the service area.
- Cash handling and register operation.
- Provision of excellent customer service.
- Knowledge of Food Safety requirements
Lead Barista
Muffin Break
04.2022 - 11.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Relationship Coordinator
Euro Kids
09.2020 - 01.2022
- Analysed families' feedback to identify areas for improvement in service delivery.
- Collaborated with teachers and educators to develop strategies for improving overall children's learning.
- Facilitated relationship-building activities between families and staff by organising, workshops, and seminars.
- Enhanced families satisfaction by providing timely and accurate information regarding their complaints.
- Assisted educators in developing new programmes and activities in accordance with school's policies.
- Worked closely with education and health department to ensure new rules and regulations are adhered in school programming timely.
Education
Responsible service of Alcohol Program(SITHFAB002 Provide responsible for alcohol) -
Best Restaurant Training
05.2024
certificate III in early Childhood Education and care -
Block learning pty ltd
01.2024
First aid training -
Supreme Education and training Pty Ltd
01.2024
Bachelor in Business Studies -
Gyankunj Collage, ravibhawan kathmandu
07.2022
Skills
- Reliability and punctuality
- Guest Services
- Allergy awareness
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Safe Food Handling
- Safety awareness
Basic Information
4/21 Glen Avenue, East Geelong, Geelong, 3219
Planner
Coordination, time management with multi-tasking ability.
Communicator
Proven ability in communication and tackle any problems.
Highly Motivated
To complete all task in time
Talented
- Active listener
- Self-control and patience
- Compassion
- Decision making skills
- Good sense of humor and ability to entertain
- Familarity with nutritional and hygeine needs of children
- Good Teamwork
Availability
Full time
References
Are available on request.
Timeline
Food and Beverage Attendant
Tempo At Novotel Geelong
12.2023 - Current
Lead Barista
Muffin Break
04.2022 - 11.2023
Relationship Coordinator
Euro Kids
09.2020 - 01.2022
Responsible service of Alcohol Program(SITHFAB002 Provide responsible for alcohol) -
Best Restaurant Training
certificate III in early Childhood Education and care -
Block learning pty ltd
First aid training -
Supreme Education and training Pty Ltd
Bachelor in Business Studies -
Gyankunj Collage, ravibhawan kathmandu
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