Hi, I’m
Pearl Mann
Clyde North
Summary
Dedicated and with a strong team focus and a self-motivated team player. I have an interest in understanding different cultures and engage with the wider community using this skill set.
I am skilled at connecting with stakeholders both internal and external. I am highly adaptive in quickly changing technical environment. I work on taking initiatives and drive innovation and displayed ability to work independently.
Overview
13
years of professional experience
Work History
Australian Taxation Office
APS 4 Client Engagement Officer
02.2023 - Current
Job overview
- Using my extensive communication skills to run and facilitate trainings across the branch, establish strong hold on Casework.
- Deliver high-level administrative support to managers.
- Liaising with relevant stakeholders through effective communication.
- Demonstrate strong organizational skills to handle multiple responsibilities
Australian Taxation Office
APS 4 Client Engagement Officer
10.2022 - 02.2023
Job overview
- Undertake quality assurance activities and deliver information and communicate outcomes.
- Applying knowledge and judgment to make good risk-based decisions.
- Complex case management skills, including information gathering and analysis and identify risks and trends.
ThermoFisher Scientific
Accounts Receivable Officer
10.2021 - 07.2022
Job overview
- Ensure all inbound communication from internal and external stakeholders in timely manner.
- Performed credit checks on new accounts to ensure they met required frameworks.
- Increased regular assistance and back fill ANZ Cashier and Update Customer Master ERP system.
Infoxchange Australia
S2S Project Support Worker
03.2011 - 04.2017
Job overview
- Providing training to users of e-Referral system.
- Testing systems in test site for bugs and improvements.
- Anticipating customer requirements and consistently trying to exceed their expectations
- Communicating with customers, communities, alliance partners and stakeholders
Education
CQUMelbourne Campus
Master of Professional Accounting from Accounting
04.2007
Punjabi UniversityIndia
Computer Applications from Bachelor’s in Computer Applications
03.2005
Skills
- Strong team focus and self-motivated team player
- Ability to work independently and take initiatives and drive innovation
- Highly adaptable in quickly changing technical environment
- Open to feedback and work towards continuous improvement
Timeline
APS 4 Client Engagement Officer
Australian Taxation Office
02.2023 - Current
APS 4 Client Engagement Officer
Australian Taxation Office
10.2022 - 02.2023
Accounts Receivable Officer
ThermoFisher Scientific
10.2021 - 07.2022
S2S Project Support Worker
Infoxchange Australia
03.2011 - 04.2017
CQU
Master of Professional Accounting from Accounting
Punjabi University
Computer Applications from Bachelor’s in Computer Applications
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