Pema Jatsho
Glendalough
Summary
Dedicated and compassionate Registered Nurse with a strong foundation in mental health care and a passion for delivering exceptional, patient-centered services. Recent Master of Nursing degree from Edith Cowan University in Western Australia, providing valuable clinical experience in mental health and aged care. Committed to continuous learning and unwavering dedication to upholding the values of Care, Respect, Innovation, Teamwork, and Integrity. Proven ability to foster therapeutic relationships, conduct comprehensive assessments, and contribute effectively to multidisciplinary teams, ensuring the delivery of safe and high-quality patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Support Worker
Brightwater Care Group
08.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Contributed to continuous improvement of support services by participating in training and professional development opportunities.
- Collaborated with healthcare professionals to develop comprehensive care plans that address both mental and physical health needs.
Officer Incharge/Veterinarian
District Veterinary Hospital
01.2016 - 02.2022
- Coordinated animal health programs and disease prevention initiatives, demonstrating strong problem-solving and teamwork skills
- Investigated disease outbreaks and implemented effective control measures
- Developed communication and leadership skills transferable to patient care in mental health settings
- Implemented innovative pain management techniques to enhance patient comfort during treatment procedures or post-surgery healing periods.
- Spearheaded community outreach programs to promote responsible pet ownership and awareness of local wildlife conservation efforts.
- Coordinated continuing education opportunities for clinic staff, keeping the team up-to-date on advancements within the field of veterinary medicine.
- Negotiated contracts with suppliers to obtain better pricing for medications and equipment, reducing overall operating costs.
- Collaborated with colleagues on complex cases, ensuring optimal care for all patients.
- Performed surgical procedures with precision, ensuring the safety and well-being of each patient during recovery.
- Increased client satisfaction through excellent communication skills and compassionate interactions with animals and their owners.
- Managed a team of veterinary professionals, fostering a supportive work environment that prioritized high-quality patient care.
- Organized vaccination clinics within the community to prevent common diseases like rabies from spreading to local pets and wildlife populations.
- Educated pet owners on preventative care measures, resulting in healthier pets and reduced medical costs.
- Developed protocols for managing infectious diseases within the clinic, minimizing potential outbreaks among patients.
- Participated in professional organizations and attended conferences to remain current on industry trends, bringing new knowledge back to the practice for continuous improvement.
- Mentored junior staff members to develop their clinical skills and knowledge of veterinary medicine.
- Enhanced clinic efficiency by streamlining processes and implementing new veterinary software systems.
- Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
- Examined large and small animals to detect and determine nature of diseases or injuries.
- Dressed wounds and prescribed medication to prevent infection.
- Developed and implemented safety protocols to protect staff, guests and animals.
- Quarantined infected animals for specialized treatment to curtail disease spread.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for growth of animal health service.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Master of Nursing - Nursing
Edith Cowan University
Joondalup, WA12-2024
Bachelor of Veterinary Science and Animal Husbandry - Veterinary Science
Guru Angad Dev Veterinary And Animal Sciences University
India12.2015
Skills
- Mental health care and therapeutic relationship-building
- Patient assessment and care planning
- Critical thinking and clinical decision-making
- Medication administration and monitoring
- Cultural competence and patient advocacy
- Effective communication and teamwork
- Professional nursing documentation and reporting
- Crisis intervention and de-escalation
- Health promotion
- First aid and CPR
- Attention to detail
- Time management
Certification
- Basic Life Support (CPR), First Aid, and Manual Handling
- Infection Control and Hand Hygiene, National Hand Hygiene Initiative, Australia (2024)
- Clinical Transfusion Practices, BloodSafe eLearning Australia (2024)
- Diabetes-Related Peripheral Neuropathy, Foot Forward for Diabetes (2024)
- First Peoples' Health Yuwahn Wupin – General Certificate (2024)
Accomplishments
- Successfully built therapeutic relationships with mental health patients, receiving excellent feedback during placements.
- Prevented the spread of significant diseases (e.g., Rabies, Swine Fever, Anthrax) in a previous role, showcasing critical thinking and crisis management skills.
- Played an integral role in enhancing the independence and quality of life for clients in a support worker role.
Clinicalplacements
- Student Nurse, Graylands Hospital, Mount Claremont, WA, Conducted comprehensive mental state examinations and developed clinical formulations with mentorship., Practiced de-escalation techniques and therapeutic communication with patients in acute and extended wards., Administered medications and monitored patients’ responses, adhering to safety protocols., Received commendation for building therapeutic rapport and contributing to patient-centered care.
- Student Nurse, Onslow Gardens Aged Care Facility, Subiaco, WA, Delivered holistic care to residents, emphasizing empathy and respect for individual needs., Conducted thorough assessments and collaborated with multidisciplinary teams to manage residents' health., Strengthened skills in building trust and fostering a safe environment for residents.
- Student Nurse, Osborne Park Hospital, WA, Gained hands-on experience in medication administration, vital sign monitoring, and clinical deterioration management., Developed proficiency in documentation, including ISOBAR handovers and nursing notes.
Languages
Hindi
Full Professional
Nepali
Full Professional
English
Full Professional
Timeline
Community Support Worker
Brightwater Care Group
08.2023 - Current
Officer Incharge/Veterinarian
District Veterinary Hospital
01.2016 - 02.2022
- Basic Life Support (CPR), First Aid, and Manual Handling
- Infection Control and Hand Hygiene, National Hand Hygiene Initiative, Australia (2024)
- Clinical Transfusion Practices, BloodSafe eLearning Australia (2024)
- Diabetes-Related Peripheral Neuropathy, Foot Forward for Diabetes (2024)
- First Peoples' Health Yuwahn Wupin – General Certificate (2024)
Master of Nursing - Nursing
Edith Cowan University
Bachelor of Veterinary Science and Animal Husbandry - Veterinary Science
Guru Angad Dev Veterinary And Animal Sciences University
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