Microsft Office
PETER CHANG
-
Green Valley ,NSW
Summary
Reliable warehouse and parts professional offering 7+ years of experience managing shipping, receiving and inventory operations. Excellent record of success in sales and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution.
I believe my qualities below will be a great asset to your company.
- Excellent verbal, written, oral and interpersonal communication skills.
- Ability to learn quickly and adapt to any new changes.
- Experienced with Microcat EPC, Pentana Solutions, Bigcommerce, PartsDB and Comestri
- Advanced computer skills with the efficient use of a range of software application packages.
- Basic knowledge of MYOB. Intermediate to Advance Microsoft Office and AX skills.
- Excellent customer service skills (achieved from past experiences through face to face interaction, inbound/outbound phone calls, and email interaction).
- Responsible and dedicated. Capable of working independently and under pressure.
- Team player, flexible, committed, cooperative and goal orientated.
- Well organized and excellent time management skills.
- Excellent attention to detail.
- Enthusiastic with a great drive to learn.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Parts Interpreter/Brands Assistant
Phil Gilbert Parts Toyota
, NSW
01.2017 - 01.2021
- Developed insights on marketing campaigns to assess performance against goals.
- Managing eBay/online stores and all social media accounts
- Effectively increases online sales by 100% after 6months.
- Processing orders using Penta Solutions, ERA, Bigcommerce and Comestri.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Stock and inventory ordering/management.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Directed warehouse staff on over 25 daily online orders.
- Managed new employees with
Warehouse Manager
Nice Australia
, NSW
01.2015 - 01.2018
- Managing orders through Microsoft Dynamics Citrix AX.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Delivery Driver/Storeman
Jack Fair
Wetherill park
03.2015 - 05.2017
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Interacted with customers to determine needs and opportunities for additional sales.
- Loaded truck and properly secured items to prevent damage for over 40 deliveries.
Warehouse Manager
Tai Tung
01.2014 - 02.2015
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Managed scheduling and task delegation for 4-member warehouse team.
- Onboarded, trained and supervised 4-person warehouse staff with strong record of meeting schedule and performance goals.
- Wrapped pallets in shrink wrap prior to loading.
- Organized items on racks, shelves and bins to maintain established order in 2 freezers.
Delivery Driver
Win Ray Trading
Wetherill Park, NSW
01.2011 - 02.2015
- Loaded, unloaded and moved material to and from storage and production areas.
- Driving light truck vehicle.
- Delivering orders of rice bags (up to 25kgs each) and cooking oils to customers.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
RSA/RCG - undefined
Completion of Year 12 HSC – James Busby High School - undefined
Skills
Customer Service
undefinedSoftware
Microsoft Citrix AX
Pentana Solutions, ERA
MYOB
Comestri
Purecomm
Bigcommerce
Interests
Football/Soccer
Latest technology
Cars and motorports
Photography
Food!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request
Timeline
Parts Interpreter/Brands Assistant - Phil Gilbert Parts Toyota
01.2017 - 01.2021
Delivery Driver/Storeman - Jack Fair
03.2015 - 05.2017
Warehouse Manager - Nice Australia
01.2015 - 01.2018
Warehouse Manager - Tai Tung
01.2014 - 02.2015
Delivery Driver - Win Ray Trading
01.2011 - 02.2015
- Completion of Year 12 HSC – James Busby High School,
- RSA/RCG,
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