Aimee Colman

Apprentice Leading to Head Apprentice

Yots Hair

Adelaide, SA

07.2020 - Current

Provided basic treatments such as scalp massages and conditioning treatments.
Prepared hair for cutting and styling by washing, drying, and combing it.
Ensured that each client was comfortable throughout the service.
Maintained precise customer records, encompassing contact details, payment methods utilized, and provided services.
Delivered exceptional customer service by promptly and professionally addressing inquiries and resolving concerns
Recommended products based on individual client needs.
Performed chemical services such as coloring, highlighting, bleaching, perms, and relaxers.
Instructed clients on at-home hair care techniques and successfully upsold additional products or services as needed.
Adhered to all safety guidelines while providing hair services.
Communicated effectively with other staff members regarding scheduling conflicts or customer issues.
Sustaining a sanitary work area by consistently performing tasks such as sweeping, mopping, and dusting. Ensured salon remained neat and tidy through hair removal, laundering linens, and trash disposal.
Sanitized workstations and salon equipment to reduce risk of infection.
Assisted senior stylists with advanced tasks such as weaving or extensions, while concurrently observing their techniques for learning purposes.
Worked front desk, sold haircare products, and processed payments whenever professionals were unavailable, as well as responding to customer inquiries by phone, email, and in person.
Performed draping and shampooing services for clients in preparation for haircutting and styling by a stylist.
Developed new styles and techniques.
Trained or supervised other hairstylists, hairdressers and assistants.
Demonstrated expertise in bleaching, dyeing, and tinting hair using an applicator or brush
Used curlers, rollers and curling irons to press and curl hair.
Applied water or setting, straightening or waving solutions to hair.
Cut, trimmed and shaped hair or hairpieces using clippers and scissors.