Peter Knight
Alice Springs,NT
Summary
Professional with strong organizational skills and focus on efficient personal management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administratoin Officer
NT Government
Alice Springs, NT
09.2022 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
Prison Officer
Alice Springs
Alice Springs
01.2010 - 09.2022
- The main responsibilities as a prison officer are to contribute to offender rehabilitation and to maintain the safety and security of the prison facility, prisoners and staff.
- By supporting prisoners to make positive changes via their behaviour and choices, played a vital role in helping prisoners become constructive members of the community.
- Act as a role models for prisoners and lead them in developing the perspectives, beliefs and skills they need to take the next step in their journey, whether that be to a different prison or into the community at the end of their sentence.
- In addition to maintaining safety and security, the role of a prison officer has a case management component, focusing on prisoners’ successful progression through their sentence. This includes:
- Working in a multi-disciplinary team of professionals with diverse experiences and skills
- Modelling and reinforcing positive behaviours that assist an individual prisoner’s ability to change their behaviour and maintain that change upon release
- The administration associated with case management such as report writing, documentation and assessment, and liaison with program and external agency staff to ensure the prisoner’s program participation aligns with their needs.
- Part of IAT (Immediate Action Team) Response Group
- Key accountabilities
- Work with all members of the prison to ensure the safety and security of prisoners, staff and visitors.
- Effectively manage a caseload of prisoners.
- Conduct patrols, searches and security related activities ensuring compliance with relevant policies and procedures.
- Maintain high quality documentation in relation to case files, prisoner assessments, and report preparation.
- Compliance with relevant legislation, policies and procedures.
- Contribute to a safe and healthy working environment, consistent with Occupational Health and Safety policy, procedures and legislation.
Bar Operations Manager
Firken Hound
Alice Springs
01.2003 - 01.2010
- Maintains inventory.
- Creates drink and food menus.
- Determines employees’ schedules.
- Ensures bar is well-stocked and clean.
- Tracks customer behaviour and sales.
- Maintains budget and monitors costs.
- Maintains drink recipe documentation.
- Oversees planning for special events.
- Appropriately delegates tasks to staff.
- Selects and purchases liquor and other supplies.
- Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well.
- Initiates and maintains vendor relationships.
- Uses point-of-sale tracking technology and bar and restaurant management platforms.
Education
GED -
Marist Brothers
Pagewood, NSW10-1985
Skills
- Effective communication
- Empathy and understanding to build rapport at workplace and gain their trust
- Ability to work well with a diverse group of individuals, including colleagues, and other staff members
- Effective conflict resolution
- Proficient in resolving conflicts and disputes among at workplace
- Capability to handle confrontational situations in a calm and controlled manner
- Detail-oriented observation
- Detail-oriented security monitoring
- Ability to recognize signs of distress or unusual activity
- Crisis Management:
- Training in crisis intervention and the ability to remain composed in high-stress situations
- Effective emergency decision-making
- Legal Knowledge:
- Understanding of relevant laws, policies, and procedures governing correctional facilities
- Knowledge of inmate rights and responsibilities
- Flexible problem-solving
- Adaptability to evolving security needs
- Openness to learning and implementing new protocols and procedures
- Adaptability to demanding workloads
- Discipline and Professionalism:
- Consistently demonstrates professionalism
- Communication
- Excellent written, verbal and numerical skills
- Communicating with internal and external stakeholders from varied levels of management
- Time Management
- Ability to prioritise duties, multitask and work to set targets and timeframes
- Ability to forecast and manage duties/tasks through to completion in a timely manner
- Customer Service
- Providing high level customer service to both internal and external stakeholders
- Ability to solve problems and perform timely issue resolution
- Detail-oriented analysis
- Ability to comprehend and process documentation accurately
- Desire to complete duties correctly and professionally
- Office administration
- Patience and tolerance
- De-escalation techniques
- Physical fitness
- Self-defense techniques
- Contraband seizure
- Security procedures
- Inmate supervision
- First aid training
- Facility security
- Mental health awareness
- Conflict resolution skills
- CCTV monitoring
- Restraint techniques
- Safety
- Safety and security enforcement
- Trained in defensive tactics
Accomplishments
- Resolved product issue through consumer testing.
- Achieved our goal through effectively helping with organising and communicating with team members.
Certification
- Driver Licence Class - LR
- Training completed in articulated dump truck operator, rigid dump truck operator and water truck operator.
- HR Licence
- Instructor Licence of Chemical Agents
- Instructor Licence of Defensive Tactics
Certificates
I have achieved Certificate III in Corrections
Defensive tactics Instructor
Chemical Agents Instructor
RIIMPO326E - Conduct Water Vehicle Operations
RIIMPO337E - Conduct Articulated Haul Truck Operations
RIIMPO338E - Conduct Rigid Haul Truck Operations
First Aid
Languages
English
Native or Bilingual
Interests
- Enjoy participating in Gym Fitness workouts for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
- Learning new cooking techniques and expanding my culinary skills
- I participate in a variety of outdoor recreational activities
- High-Intensity Interval Training
- Outdoor Recreation
- Watching Movies and TV Shows
- I like trying new recipes and food trends
- Team Sports
- Road Trips
- Music
- Gym Workouts
- Playing Sports
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Administratoin Officer
NT Government
09.2022 - Current
Prison Officer
Alice Springs
01.2010 - 09.2022
Bar Operations Manager
Firken Hound
01.2003 - 01.2010
GED -
Marist Brothers