Peter McGregor
CHILDERS,QLD
Summary
Customer-oriented, strategic-thinking Sales and Service Professional with over 27 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking, self-motivated leadership professional with expertise in Customer Relationship Management, Team Development and Sales Development.Tactical team builder and strategic planner seeking to leverage background into a Hospitality & Tourism, Sales Representative or account management role with a progressive organization.
Overview
25
25
years of professional experience
Work History
National Account Manager
The PSA Group Australia
06.2015 - 01.2023
- Total Relationship Management – Internal / External
- Complete contract account management across 5 service delivery contracts
- Assist in tendering for National Service Contracts
- Setup, Implementation and Execution of National Service Contracts
- Creating and training on Policies and Procedures specific to each contract
- Train and develop national service delivery team members
- Report on KPI achievement across all contracts
- Prepare and chair weekly /monthly / Quarterly Ops review meetings with contract leads
- Maintain WHS practices across each contract
Cellar Door Manager
Shingleback Wine Pty Ltd
McLaren Vale, South Australia
06.2006 - 06.2015
- Day to day operations of the cellar door
- Tours / Sales & customer service
- Brand development (in-house marketing and PR)
- Financial reporting - budgets & profit & loss statement reconciliation
- System & sales analysis, set up & implementation (Ezy Wine System)
- Stock control management
- Website management & maintenance, social media creation and management
- Maintain other website content (AWTD / SATC, McLaren Vale Grape Wine & Tourism) etc
- Mail list / database management (CRM)
- Wine Shipment – Courier and Aust Post “E” Parcel System
- HR / staff training / performance reviews
- Event management (Sea & Vines / Harvest Festival / Cheesefest)
- Trade Representation – National Trade Shows (Good Food and Wine)
- Liquor licensing requirements
- OH & S and security, Workplace Services and Work Cover obligations
- On & Off premise sales accounts management
- S.W.O.T / Analysis and relative outlet comparisons
Complex Manager, Sales Manager, Warehouse Manager
Marienberg Limeburner’s Centre, Hill International Wine, Wine National
McLaren Vale
10.1997 - 06.2006
- Day to day restaurant operations and management of a team of 16
- Account sales – 200 customers in South Australia (on and off premise)
- Seek / Build and Maintain strong sales within market
- Market development and Training
- Wine Trade show representation
- Database management – 3 separate companies
Education
National Responsible Service of Alcohol -
01.2017
Advanced Diploma of Tourism -
01.2012
Property Investment -
01.2008
Cardijn College
01.1990
Skills
- Contract Management / Administration
- Relationship Management / Client Retention / Relationship Building
- Full-Cycle Accounting
- Effective Communication
- Brand Management / Promotion
- Verbal And Written Communication
- Policy And Procedure Modification
- Data Entry
- Project / Event Planning
- Sales
- Training And Mentoring
- Sales Minded
- POS System Operation
- Quality Assurance
- Administrative Management
- Cost Control / Financial Oversight
- Inventory Management
- Employee Development
- KPI Tracking
- Performance Improvement
- P&L Management
- Business Management / Change Management
- Attention to Detail
- Client Account Management
- Supervision and training
- Staff Management
Drivers Licenses
QLD, Full
Age
51
Personal Information
Date of Birth: 01/18/73
Affiliations
- Developing a sustainable family hobby farm
- A love for travel and experiencing all life has to offer
- Chair, Secretary and Treasurer for various boards / body corporates
References
References available upon request.
Timeline
National Account Manager
The PSA Group Australia
06.2015 - 01.2023
Cellar Door Manager
Shingleback Wine Pty Ltd
06.2006 - 06.2015
Complex Manager, Sales Manager, Warehouse Manager
Marienberg Limeburner’s Centre, Hill International Wine, Wine National
10.1997 - 06.2006
National Responsible Service of Alcohol -
Advanced Diploma of Tourism -
Property Investment -
Cardijn College
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