Petra Burness
Helensvale,Queensland
Summary
Experienced and highly productive professional with a proven track record of efficiently completing tasks. Known for exceptional office support skills and a strong work ethic. Proficient in time management, data entry, and customer service.
Overview
26
26
years of professional experience
Work History
Client Services Officer
UHY Haines Norton Chartered Accountants
Brisbane
10.2022 - Current
- Oversaw Corporate Compliance with ASIC for all clients of the firm.
- Provided administrative support to a team of 8 business service professionals.
- Assisted in developing client relationships by responding promptly to emails, phone calls and other forms of communication.
- Maintained accuracy in invoices and punctuality in billing
- Ensured smooth and accurate delivery of ATO-related documents
Administration Assistant
Arctic Projects
Gold Coast
01.2018 - 09.2022
- Coordinated payroll and invoicing.
- Managed invoice payments and bank reconciliations.
- Coordinated supply orders, material requests, and equipment hire.
Personal Assistant to Partner
UHY Haines Norton Chartered Accountants
Brisbane
09.2008 - 10.2016
- Issued invoices.
- Collated client income tax returns and financial statements.
- Handled compliance and regulatory requirements with ASIC.
- Performed calendar management and scheduling of appointments for the partner.
- Prepared documents such as reports, presentations, agendas, and correspondence.
General Assistant
Johnston Rorke Chartered Accountants (now Pitcher Partners)
Brisbane
06.2008 - 08.2008
- Provided general PA support to two partners.
- Collated client income tax returns and financial statements.
- Transcribed audio recordings into written documents.
- Managed incoming calls and emails, responding to inquiries promptly.
Personal Assistant to Regional General Manager UK
Gulf Air
London, United Kingdom
10.2003 - 12.2007
- Organised travel arrangements for both national and international conferences.
- Performed calendar management and scheduling of appointments for the executive.
- Captured comprehensive minutes for monthly coordination meetings.
- Prepared documents such as reports, presentations, agendas, and correspondence.
Personal Assistant to Chief Executive Officer
Travelforce Corporate Travel Agency
London, United Kingdom
02.2002 - 05.2003
- Performed calendar management and scheduling of appointments for the executive.
- Organised travel arrangements, including flights, transportation, and accommodation.
- Prepared documents such as reports, presentations, agendas, and correspondence.
Personal Assistant to Sales & Marketing Director
BMI British Midland
London, United Kingdom
09.1999 - 01.2002
- Efficiently managed daily schedules and appointments.
- Effectively handled various administration tasks.
- Coordinated daily interactions with branding company, advertising firm, and new media agency.
Administration Assistant to Principal and Vice Principal
Thomas’s London Day Schools
Clapham & Kensington, United Kingdom
10.1998 - 09.1999
- Managed two diaries.
- Covered reception and lunch duty on a roster.
- Typed and distributed documents, such as agendas and meeting minutes.
- Organised and maintained files.
Education
High School Diploma -
Rudbeckianska Gymnasiet
Vasteras01.1996
High School Diploma -
International School of The Hague
The Hague01.1995
High School -
Culver Academies
Indiana01.1994
Grammar School & Junior High -
Dhahran Academy
Dhahran01.1993
Skills
- Effective Under Pressure
- Information Protection
- Extensive Corporate Background
- Invoice Management
- Excellent multi-tasking ability
- Team Bonding
- Office Administration
- Account Reconciliation
References
References available upon request.
Timeline
Client Services Officer
UHY Haines Norton Chartered Accountants
10.2022 - Current
Administration Assistant
Arctic Projects
01.2018 - 09.2022
Personal Assistant to Partner
UHY Haines Norton Chartered Accountants
09.2008 - 10.2016
General Assistant
Johnston Rorke Chartered Accountants (now Pitcher Partners)
06.2008 - 08.2008
Personal Assistant to Regional General Manager UK
Gulf Air
10.2003 - 12.2007
Personal Assistant to Chief Executive Officer
Travelforce Corporate Travel Agency
02.2002 - 05.2003
Personal Assistant to Sales & Marketing Director
BMI British Midland
09.1999 - 01.2002
Administration Assistant to Principal and Vice Principal
Thomas’s London Day Schools
10.1998 - 09.1999
High School Diploma -
Rudbeckianska Gymnasiet
High School Diploma -
International School of The Hague
High School -
Culver Academies
Grammar School & Junior High -
Dhahran Academy