Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
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Petrina Handley

Cooroy,QLD

Summary

Dynamic Assistant Manager with extensive experience at ALH Group, excelling in gaming operations and customer service. Proven track record in cash handling and stock control, ensuring efficient gaming room management. Adept at rostering and balancing registers, consistently enhancing operational performance and guest satisfaction.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Pub Mooloolaba / ALH Group
2025 - Current

Assistant Manager / Function Manager

Northern Grounds / Waterfront Hotel ALH Group
2025 - 2025

Assistant Manager

Kalamia Hotel
Ayr
01.2021 - 01.2023

Assistant Manager/ Gaming Manager

Coutts Commercial Hotel
Ayr
01.2016 - 01.2021
  • Company Overview: (ALH)
  • (ALH)

Gaming /Bar Supervisor

Ayr Anzac Memorial Club
01.2012 - 01.2016

Catering

In Flight Catering
Ayers Rock Resort
01.2010 - 01.2012
  • Company Overview: (Contracted by Qantas)
  • Catering for Qantas Airways and private jets and charters.
  • Abiding by Casa, Qantas and HACCP regulations.
  • (Contracted by Qantas)

Education

Liquor Approved Manager -

12.2027

Tab Compliance -

01.2023

Responsible Management Licensed -

01.2023

Customer Liaison Officer Course -

01.2022

Certificate iv in Hospitality -

Sunshine Coast
Sunshine Coast, QLD
01.2004

Year 12 Senior Certificate -

Nambour Christian College
Nambour
01.1993

Skills

  • Gaming Rooms
  • Customer Service
  • Cash Handling
  • Balancing registers
  • Safe floats
  • Eftpos
  • Keno
  • Tab operation
  • Gaming clearances
  • Open and close of areas
  • rostering
  • Stock control
  • Max Gaming
  • Ivy
  • Seven Room

References

  • Merryl Smith, Reef Gateway Hotel , Duty Manager, 0448178564
  • Jenelle Ferraris, Airlie Beach Hotel, Operation Manager 0417798667
  • Steven Taylor, Northern Grounds, (07) 54582777
  • Megan Mckerrell 0412834673

Leadership Experience

As a manager, I excel at bringing out the best in people by working with their strengths and weaknesses to create the best team one could possibly have My licences are current. 

Timeline

Assistant Manager

Kalamia Hotel
01.2021 - 01.2023

Assistant Manager/ Gaming Manager

Coutts Commercial Hotel
01.2016 - 01.2021

Gaming /Bar Supervisor

Ayr Anzac Memorial Club
01.2012 - 01.2016

Catering

In Flight Catering
01.2010 - 01.2012

Assistant Manager

Pub Mooloolaba / ALH Group
2025 - Current

Assistant Manager / Function Manager

Northern Grounds / Waterfront Hotel ALH Group
2025 - 2025

Liquor Approved Manager -

Tab Compliance -

Responsible Management Licensed -

Customer Liaison Officer Course -

Certificate iv in Hospitality -

Sunshine Coast

Year 12 Senior Certificate -

Nambour Christian College
Petrina Handley