Pham Minh Khoi Do
Melbourne,VIC
Summary
A result orientated and highly motivated professional with three years of experience in customer service. A proactive problem solver who remains adaptable and resilient in challenging situations, consistently delivering high quality work and meeting tight deadlines. Seeking new opportunities to utilise my expertise and contribute to the success of a progressive organisation.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Linh's Coffee
Hanoi
06.2023 - 08.2023
- Assisted customers with product selection and inquiries to enhance overall satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained cleanliness and organization of service areas to provide a welcoming atmosphere.
- Collaborated with team members to streamline operations during peak hours for improved service speed.
Intern
Taseco Group
Hanoi
01.2022 - 07.2022
- Assisted in project coordination and documentation for various initiatives.
- Collaborated with team members to streamline operational processes and improve efficiency.
- Conducted research and analysis to support strategic planning efforts.
- Developed presentations to communicate findings and recommendations to stakeholders.
- Assisted in developing marketing content for social media campaigns to enhance brand visibility.
- Conducted market research to identify trends and consumer preferences, supporting strategic planning efforts.
Education
Digital Communications And Media
RMIT University
Melbourne, VIC12-2027
High School Diploma -
The Olympia Schools
Hanoi05-2023
Skills
- Interpersonal Skills
- Business Acumen
- Problem Solving
- Technological Skills
- Leadership Skills
- Negotiation Skills
- Communication Critical
- Thinking Detail-Oriented
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Customer Service Team Member
Linh's Coffee
06.2023 - 08.2023
Intern
Taseco Group
01.2022 - 07.2022
Digital Communications And Media
RMIT University
High School Diploma -
The Olympia Schools