Phenisha Minniecon
Shepparton,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure this full-time job position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Hospitality Worker
Macisaac Road Takeaway
01.2019 - Current
- Food preparation
- Fryer and grill duties
- Excellent customer service (face to face, as well as phone orders)
- taking orders
- Stock maintenance
- Money handling, Eftpos
- General cleaning duties
- Making coffees
Sales Assistant
Robins Kitchen
12.2022 - 01.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Excellent customer service (Face-to-face & Call).
- Merchandising.
- Maintaining store, following cleaning procedures.
Retail Cashier
Bonds
10.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
- Interacting, and assisting customers with their inquiries and meeting their needs.
- Handling technology such as EFTPOS & POS.
- Maintenance & pricing of stock.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Hospitality Worker
Billy Burgers
08.2017 - 10.2019
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Prepared food and beverages whilst following safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Food preparation
- Money handling
- Making coffees
Education
Certificate II in Animal Care -
GOTAFE
Wangaratta, VIC12.2023
Graduated Year 12 - VCE -
The Greater Shepparton College
Shepparton, VIC11.2021
Skills
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Time Management
- POS System Operation
- Problem-Solving Skills
- Teamwork and Collaboration
- Eye for detail
- Cash Handling
Exercising
I enjoy maintaining my mental and physical health by going on daily walks & visits to the gym.
Languages
English
Native or Bilingual
Timeline
Sales Assistant
Robins Kitchen
12.2022 - 01.2023
Retail Cashier
Bonds
10.2022 - 12.2022
Hospitality Worker
Macisaac Road Takeaway
01.2019 - Current
Hospitality Worker
Billy Burgers
08.2017 - 10.2019
Certificate II in Animal Care -
GOTAFE
Graduated Year 12 - VCE -
The Greater Shepparton College
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