Summary
Overview
Work History
Education
Skills
Timeline
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Samreen Gill

BONNIE BROOK,VIC

Summary

Dynamic hospitality professional with a proven track record at Smokin Joes, excelling in customer service and teamwork. Recognized for enhancing guest experiences through active listening and critical thinking. Proficient in inventory management and point-of-sale systems, ensuring efficient operations and a welcoming atmosphere. Reliable and adaptable, committed to delivering excellence in fast-paced environments.

Personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. Aims to deliver exceptional service and contribute to welcoming environment.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

Smokin Joes
04.2023 - Current
  • Provided exceptional customer service in fast-paced environment, addressing guest inquiries and concerns promptly.
  • Collaborated with team members to maintain cleanliness and organization of dining areas, ensuring a welcoming atmosphere.
  • Assisted in training new staff on operational procedures, promoting adherence to service standards and efficiency.
  • Managed inventory levels by tracking stock and ordering supplies to support seamless restaurant operations.

Hospitality Worker

Hungry Jacks
08.2022 - 03.2023

Retail Sales Associate

Best and Less
08.2022 - 03.2023

Education

Bachelor of Science -

Deakin University
Melbourne, Victoria, VIC
01-2029

High School Diploma -

Springside West Seconday Collage
Fraser Rise
10-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Computer proficiency
  • Teamwork and collaboration
  • Time management
  • Reliability and punctuality
  • Flexible schedule
  • Money handling

Timeline

Hospitality Worker

Smokin Joes
04.2023 - Current

Hospitality Worker

Hungry Jacks
08.2022 - 03.2023

Retail Sales Associate

Best and Less
08.2022 - 03.2023

Bachelor of Science -

Deakin University

High School Diploma -

Springside West Seconday Collage
Samreen Gill