Shiarna Telfer
Wonga,QLD
Summary
Personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. Aims to deliver exceptional service and contribute to welcoming environment.
Overview
1
1
year of professional experience
Work History
Hospitality Worker
Goodies
04.2025 - Current
- Provided friendly and attentive customer service
- punctual and reliable
- willingness to learn
- Assisted in food preparation and presentation to enhance guest experience
- Maintained cleanliness and organization of dining areas for optimal operation
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trays
- Provided exceptional customer service in fast-paced dining environment
- Adapted quickly to changing priorities during peak hours to support team operations.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest complaints with empathy and swift action, preventing negative online reviews.
Education
Homeschool
Skills
- Customer service
- Food preparation
- General cleaning
- Fast-paced service
- Problem-solving skills
- Prep work
- Food safety
- Active listening
Timeline
Hospitality Worker
Goodies
04.2025 - Current
Homeschool