Summary
Overview
Work History
Education
Skills
Interests
Timeline
AdministrativeAssistant

Phil Kent

Noble Park,VIC

Summary

Dynamic professional with extensive experience at NAB, excelling in team collaboration and problem-solving. Proven track record in enhancing operational efficiency through predictive analytics and process improvements. Known for adaptability and a positive attitude, consistently delivering results under tight deadlines while maintaining high standards of customer service and data accuracy.

Overview

37
37

Years of Professional Service at NAB.

Work History

Lead, R&A VIC/TAS Complex Lending Services

NAB CLS
09.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Lead, Fulfilment Centre

NAB, Fulfilment VIC
04.2017 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.

Analyst, Fulfilment Centre

NAB Fulfilment Centre
11.2014 - 03.2017
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Improved financial forecasting, meticulously analyzing past and current financial data.
  • Enhanced data accuracy by meticulously validating and updating customer information in database.

Manager, BBM2

NAB
06.2004 - 06.2014

I held multiple Business Bankoing Manager roles from 2005 to 2013 from Eastern Ranges BBC, to St Kilda Road BBC and finally at Elsternwick BBC before taking 5 months of LSL in late June 2014. When I returned to work back as a Group 2, and worked my time in the bank's Fulfilment Centre, where I assessed both consumer and commercial deals, then running a Pre credit team, before becoming a Lead of a team of FC analysts in early 2017.

Education

Graduate Diploma - Accounting And Finance

Swinburne University of Technology
Melbourne, VIC
08-2000

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Active listening
  • Organization and time management
  • Problem resolution

Interests

I enjoy going to the footy and being a MCC member I can either go by following my team the Swans or with mates I play golf when time permitsI also enjoy a passion for travelling and my fiance works with Flight Centre so we have very much the mutual interest

Timeline

Lead, R&A VIC/TAS Complex Lending Services

NAB CLS
09.2020 - Current

Lead, Fulfilment Centre

NAB, Fulfilment VIC
04.2017 - 08.2020

Analyst, Fulfilment Centre

NAB Fulfilment Centre
11.2014 - 03.2017

Manager, BBM2

NAB
06.2004 - 06.2014

Graduate Diploma - Accounting And Finance

Swinburne University of Technology
Phil Kent