Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Thomas

Cairns,QLD

Summary

Creative Business Owner with exceptional background spent in power equipment industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 16 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

27
27
years of professional experience

Work History

Business Owner

Braschs
02.2007 - Current
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Sales Consultant

Braschs
07.2002 - 01.2007
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Maximized customer retention by resolving issues quickly.

Workshop Assistant

Braschs
06.1999 - 06.2002
  • Conducted various workshops on [Type] and [Type] topics.
  • Kept work areas clean and organized.
  • Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
  • Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
  • Lubricated and cleaned machines and work tools to maintain optimum performance.
  • Adhered to quality assurance, performance and compliance standards.
  • Service outdoor power equipment following supervisors instruction
  • Assemble and service new product ready for sale

Warehousing Trainee

Braschs
05.1997 - 05.1999
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Use proprietry software for recieving and despatching goods.
  • Carry out counter sales to walk in clientele.

Kitchenhand

Kentucky Fried Chicken, KFC
07.1996 - 05.1997
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepare chicken products for cooking
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Prevocational Training in Automotive Engineering - Mechanics

Cairns TAFE
Cairns
07.1996

High School Diploma -

Woree State High School
Cairns
11.1995

Skills

  • Performance Improvement
  • Store Layouts
  • Purchasing and Planning
  • Human Resource Information System (HRIS)
  • Overseeing workshop outputs and quality control
  • Bookkeeping
  • Balanced Work Ethic
  • Conflict resolution (customer and staff)

Timeline

Business Owner

Braschs
02.2007 - Current

Sales Consultant

Braschs
07.2002 - 01.2007

Workshop Assistant

Braschs
06.1999 - 06.2002

Warehousing Trainee

Braschs
05.1997 - 05.1999

Kitchenhand

Kentucky Fried Chicken, KFC
07.1996 - 05.1997

Prevocational Training in Automotive Engineering - Mechanics

Cairns TAFE

High School Diploma -

Woree State High School

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Philip Thomas