Phitchaya Brikshavana
Eight Mile Plains,Australia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Kitchen Hand & Cashier
Hanaichi
Brisbane City, QLD
05.2023 - Current
RESTAURANT MANAGER
Soi 9 Thai Restaurant
West End, QLD
08.2021 - 08.2021
- Takes reservations, greet guests and assist in taking orders in conjunction with waiting staff
- Prepares menus in consultation with Cooks and Director
- Confers with guests to assess their satisfaction with meals and service
- Investigate and resolve customer complaints about food quality or service
- Recruits, trains and supervises waiting and kitchen staff
- Check records of stock levels and financial transactions
- Assist Director in ordering restaurant supplies and liaising with suppliers to order supplies such as table ware, cooking utensils and cleaning items
- Inspects kitchen and dining facilities to ensure they comply with health and safety regulations and are clean, functional and of suitable appearance
WAITRESS STAFF & COOK
Thai@Grovely Restaurant
Keppera, QLD
09.2016 - 08.2021
- Welcomes customers when they arrive at a restaurant
- Taking an order from customer, online order and take them to the kitchen
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
- Processes cash and credit card payments and returns change to customers if necessary
- Set up and performed initial prep work for soups, sauces and salads
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Enforced proper sanitisation practices to prevent spoiling or contamination of foods
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Made meals in accordance with company standards and requirements
BREAKFAST COOK
Lazy Monk Cafe
Seven Hills, QLD
08.2015 - 11.2016
- Prep ingredients for the day
- Accept orders from the wait staff
- Prepare dishes in a timely manner
- Maintain a clean and sanitary work area
- Keep track of inventory
WAITRESS STAFF & COOK
Thai by Thai Restaurant
Springfield Fair, QLD
08.2014 - 09.2015
WAITRESS STAFF & COOK
Benjarong Thai Restaurant
Milton, QLD
02.2011 - 12.2014
WAITRESS STAFF & KITCHEN HAND
Thai Chinpala Kitchen
Ashgrove, QLD
02.2011 - 08.2014
- Prep ingredients for the day
- Washing Dishes and utensils
- Cleaning and restocking in commercial kitchens
- Maintain a clean and sanitary work area
- Routinely cleaned table linens, table settings, glassware, windowsills, floors, counters
- Taking an order from customer, online order and take them to the kitchen
Education
Advance Diploma of Management -
Queensford College
Brisbane, Queensland08.2015
Diploma of Management -
Queensford College
Brisbane, Queensland03.2015
Bachelor Degree of Science and Technology (B.SCI) - Food science and Technology
Thammasat University
Thailand12.2014
Certificate IV/III/II in Spoken and Written English -
Queensland Academy of Technology
Brisbane, Queensland06.2014
General English Intensive 24 -
Language School International(LSI)
Brisbane, Queensland07.2012
Diploma of Business -
Shafston School of Hospitality
Brisbane, Queensland05.2012
Certificate IV in Business -
Shafston School of Hospitality
Brisbane, Queensland10.2011
Skills
- Point of Sale (POS) system operation
- Food Preparation Techniques
- Coordinating Kitchen Staff
- Food preparing, Plating, and Presentation
- Restaurant Operations
- Skilled knife work
- Understanding of food safety and regulations
Timeline
Kitchen Hand & Cashier
Hanaichi
05.2023 - Current
RESTAURANT MANAGER
Soi 9 Thai Restaurant
08.2021 - 08.2021
WAITRESS STAFF & COOK
Thai@Grovely Restaurant
09.2016 - 08.2021
BREAKFAST COOK
Lazy Monk Cafe
08.2015 - 11.2016
WAITRESS STAFF & COOK
Thai by Thai Restaurant
08.2014 - 09.2015
WAITRESS STAFF & COOK
Benjarong Thai Restaurant
02.2011 - 12.2014
WAITRESS STAFF & KITCHEN HAND
Thai Chinpala Kitchen
02.2011 - 08.2014
Advance Diploma of Management -
Queensford College
Diploma of Management -
Queensford College
Bachelor Degree of Science and Technology (B.SCI) - Food science and Technology
Thammasat University
Certificate IV/III/II in Spoken and Written English -
Queensland Academy of Technology
General English Intensive 24 -
Language School International(LSI)
Diploma of Business -
Shafston School of Hospitality
Certificate IV in Business -
Shafston School of Hospitality