Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Phoebe Bell

Phoebe Bell

Kardinya,Australia

Summary

Dynamic and results-driven professional with a proven track record at BWS, adept in merchandising proficiency and excelling in social media engagement. Leveraged sales expertise and complex problem-solving skills to exceed promotional targets and foster meaningful client relationships. Recognised for outstanding brand representation and achieving sales goals, while consistently delivering exceptional customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

BWS
Kardinya, Australia
01.2023 - Current
  • Delivered exceptional service to customers at BWS.
  • Used point-of-sale systems to track inventory levels and properly restock shelves.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Upholded service of alcohol guidelines consistently and professionally.
  • Exhibited exceptional interpersonal skills in retail environment.
  • Managed cash register transactions accurately and efficiently.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Watched for and recognised security risks and thefts to prevent or handle situations.

Host

MECCA
10.2024 - 12.2024
  • Created authentic connections with customers while assisting with beauty needs.
  • Gave expert guidance on MECCA's top brands to customers.
  • Participated in ongoing learning through MECCAversity, staying updated with latest beauty trends and products.
  • Used sales tactics and persuasion to meet goals.
  • Scheduled appointments and managed client consultations efficiently.
  • Promoted sales events and product launches to customers.

Intern

Youth Affairs Council of Western Australia
Perth
03.2024 - 07.2024
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Wrote detailed reports explaining policy actions and impacts.
  • Completed in-depth research into current policies and procedures in order to fully understand existing conditions.
  • Presented possible changes to current legislative, regulatory, or policy actions.

Sales Assistant

Vintage Cellars
01.2023 - 12.2023
  • Cultivated personal connections with clients in a niche market.
  • Curated client relationships based on trust.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Maintained records related to sales for store management.

Sales Representative

Sin Gin
01.2023 - 12.2023
  • Exceeded promotional targets by leveraging communication and interpersonal skills.
  • Cultivated meaningful relationships with clients through engagement.
  • Consistently ranked among top sellers.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Performed market research to identify potential sales opportunities.

Bartender

Fremantle Indoor Beach Volleyball
01.2021 - 12.2023
  • While I was employed as a bartender, I also was afforded a social media management position
  • Produced films and other video products, regulating distribution and operating film library.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Optimised posts for SEO purposes by researching relevant keywords and hashtags.

Education

Bachelor of Arts - Law and Society, Criminology

UWA
WA, Australia
11-2025

Skills

  • Merchandising proficiency
  • Visual merchandising
  • Promotional event support
  • Complex Problem-solving
  • Social media engagement
  • Brand representation
  • Sales expertise
  • Sales target achievement
  • Market trends
  • Upselling strategies

References

  • Zadah Cuffe, Manager at BWS Spearwood

+61 410 397 243

  • Claudia Carles, Director Youth at YACWA, Homelessness Advisory Council

+61 430 006 931 claudiacarles@yacwa.org.au

Certification

  • Responsible Service of Alcohol
  • Approved Manager Certification
  • Deescalation Training

Timeline

Host

MECCA
10.2024 - 12.2024

Intern

Youth Affairs Council of Western Australia
03.2024 - 07.2024

Sales Assistant

BWS
01.2023 - Current

Sales Assistant

Vintage Cellars
01.2023 - 12.2023

Sales Representative

Sin Gin
01.2023 - 12.2023

Bartender

Fremantle Indoor Beach Volleyball
01.2021 - 12.2023

Bachelor of Arts - Law and Society, Criminology

UWA

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Phoebe Bell