Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phonpimol Phanphol

Canberra,Australia

Summary

Recent graduate with foundational knowledge in Global Studies and hands-on experience gained through academic and internships in international affairs, community engagement, and cultural awareness. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

4
4
years of professional experience

Work History

Customer Service Attendant

Canberra Labour Club Group
10.2021 - Current
  • Provided exceptional customer service. Responsibilities following the shift provided including, gaming, bar, clearance, reception, and cashbox services
  • Customer Service: Delivered exceptional service across gaming, bar, reception, and cashbox position, ensuring customer satisfaction.
  • Multitasking: Managed diverse responsibilities during shifts, maintaining high performance across various service areas
  • Training & Development: Trained and mentored new staff, fostering their growth and maintaining operational consistency.
  • Professionalism: Promoted a respectful and efficient work environment, positively impacting team culture and service quality
  • Attention to Detail & Organisation: Managed data entry for membership registrations and verified suspended customers at reception, ensuring accuracy and efficiency in a well-organised work environment.
  • Accomplishment: Employee of the month

Local Engagement Staff Intern

Australia Embassy in Bangkok
05.2024 - 08.2024
  • Event Planning: Assisted in planning and executing programs aimed at increasing community awareness.
  • Community Outreach: Supported the Community Engagement team in delivering impactful outreach initiatives.
  • Administration: Provided administrative support to ensure smooth execution of engagement activities
  • Research & Analysis: Conducted research and contributed to analytical reports on political, economic, and scientific affairs relating to Asia-Pacific and Australia
  • Writing & Editing: Drafted and edited briefing notes, cables, and reports for the diplomatic section of the embassy.
  • Event Coordination: Assisted in planning and organising embassy events, meetings, and official visits.
  • Accomplishment: Draft Diplomatic Cable on the Topic of 'Thailand: Thai Banks in firing line for facilitating Myanmar arms procurement'

Team Leader Marketing and Communication Intern

Roots & Routes (Non-Profit Organisation in America)
01.2024 - 04.2024
  • Research: Conducted in-depth research on the needs of indigenous communities in Ecuador to inform program development
  • Digital Marketing: Managed social media platforms to drive engagement and boost contributions for the non-profit.
  • Graphic Design: Created compelling visual content to support outreach and fundraising campaigns.
  • Leadership: Led weekly and daily team meetings to strengthen community engagement and keep projects on track
  • Collaboration & Communication: Promoted effective collaboration and clear communication among diverse team members.
  • Accomplishment: Organised an online event for the documentary film opening

Education

Bachelor of Arts - Global Studies

University of Canberra
03-2025

Skills

  • Computer Software (Microsoft 365, Google Suite)
  • Graphic Design (Canva)
  • Administrative
  • Thai and English Languages Skill
  • Verbal, interpersonal, and written communication
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Critical thinking
  • Relationship building

Timeline

Local Engagement Staff Intern

Australia Embassy in Bangkok
05.2024 - 08.2024

Team Leader Marketing and Communication Intern

Roots & Routes (Non-Profit Organisation in America)
01.2024 - 04.2024

Customer Service Attendant

Canberra Labour Club Group
10.2021 - Current

Bachelor of Arts - Global Studies

University of Canberra

Similar Profiles

CREATE PROFILE
Phonpimol Phanphol