Phuong Tran
Yamba,NSW
Summary
Proven professional with extensive experience in customer service and specialized skills in window tinting, as demonstrated at Clarence Valley Window Tinting. Adept at enhancing customer satisfaction and aesthetics, showcasing strong problem-solving abilities and meticulous attention to detail. Excels in fast-paced environments, leveraging exceptional communication and organizational skills to exceed client expectations.
Overview
27
27
years of professional experience
Work History
Window Tinting
Clarence Valley Window Tinting
02.2024 - Current
- Maintained a clean and organized workspace, ensuring efficiency during the window tinting process.
- Adhered to all local regulations regarding the legal limits for automotive window tinting, ensuring compliance at all times.
- Established trustworthiness with clients by handling luxury vehicles with care while performing specialized services like paint protection film installation or window tinting.
- Enhanced vehicle aesthetics and functionality through meticulous window tinting installations.
- Provided exceptional customer service, addressing any concerns or questions regarding the window tinting process.
- Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
Unit Cleaning
Self Employed
02.2024 - Current
- Provided exceptional customer service through clear communication, and effective problem-solving skills.
- Enhanced customer satisfaction by providing the Property to be cleaned very well.
Selling Cosmetics
Self Inployed
01.2018 - 06.2021
- Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
- Provided product samples, coupons and incentives to persuade consumer interest.
- Managed time wisely during peak periods for seamless customer assistance without compromising quality service delivery.
- Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for individual needs.
Clothes Shop
Self Employed
07.2007 - 03.2010
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
Waitress
Dong Giao Restaunt
03.2002 - 08.2004
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Manager of A Billiard Club
Huong Nhung
04.1998 - 04.2000
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Tien Duc High School
An Giang , Vietnam05-1997
Skills
- * Cleaning
- * Cooking
- * Dealing with Customers
- * Make up
- * Sewing
Languages
Vietnamese
Professional Working
Timeline
Window Tinting
Clarence Valley Window Tinting
02.2024 - Current
Unit Cleaning
Self Employed
02.2024 - Current
Selling Cosmetics
Self Inployed
01.2018 - 06.2021
Clothes Shop
Self Employed
07.2007 - 03.2010
Waitress
Dong Giao Restaunt
03.2002 - 08.2004
Manager of A Billiard Club
Huong Nhung
04.1998 - 04.2000
High School Diploma -
Tien Duc High School
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