Phuong Nam Le
Melbourne,VIC
Summary
I am a hard-working person who can work flexibly in a high-pressure environment. I am equipped with appropriate skills such as team collaboration, time management, problem-solving, safe food handling and customer service. I adopted these skills via different positions from 2022 and I am confident in my capacity to provide high-quality customer service and undertake a variery of duties during the event.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Uber Eats & Hungry Panda
Melbourne, Victoria
08.2024 - 12.2024
- Provided excellent customer service via the delivery process.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Be able to manage 4 to 5 orders at once with speed and efficiency.
Video Editor
Upwork
Ha Noi, Tay Ho
06.2023 - 03.2024
- Worked closely with clients throughout the production process to ensure their satisfaction with the final product.
- Edited video by adding graphics, titles, audio and special effects.
- Ensured final projects met quality standards and were delivered on schedule.
- Managed graphics, sound, music, and color corrections for videos.
- Be able to collaborate with team members in order to manage social media channel for clients.
Casual Staff Member & Cashier
Phela
Ha Noi, Ba Dinh
07.2022 - 10.2022
- Completed regular cleaning of equipment, floors, and furniture.
- Maintained accurate records of customer interactions and transactions.
- Provided accurate advices on drinks based on clients demands and tastes.
- Ensured that all drinks are provided to the appropriate clients accurately and quickly.
Education
Business
RMIT University
Melbourne, VICSkills
- Social media management
- Team collaboration
- Time management
- Safe food handling
- Safe driving
- Hardworking and responsible
- Problem-solving
- Flexible scheduling
- Dedicated team player
- Dependable and reliable
- Customer service
Accomplishments
- Staff of the Month (Phela - August 2022)
Languages
Vietnamese
Native/ Bilingual
English
Professional
Certification
- IELTS 7.0 (7.0 Speaking)
Timeline
Food Delivery Driver
Uber Eats & Hungry Panda
08.2024 - 12.2024
Video Editor
Upwork
06.2023 - 03.2024
Casual Staff Member & Cashier
Phela
07.2022 - 10.2022
- IELTS 7.0 (7.0 Speaking)
Business
RMIT University
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