Pierenii Donovan-Mak
Oxley Park,Australia
Summary
I am a personable worker who enjoys engaging with people from different sectors of experience. Knowledgeable in food preparations, plants including edible vegetables and fruits and classic POS systems. Consistently delivers wonderful customer service and easily connects with people to ensure comfort and efficiency. A positive attitude and ability to remain calm and composed in busy and stressful work settings. High-energy with a want to improve and learn all I can. An outgoing individual pursuing full-time employment with carer avenues to expand into the food science and food safety region.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Cafe Cherry Bean
St Marys , NSW
06.2022 - Current
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
- Ensured that all trainees are aware of the company's policies and procedures regarding workplace safety.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Organized take-out orders efficiently according to customer requests.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Volunteer
Earth Care Centre
Hawkesbury , NSW
07.2020 - 02.2021
- Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
- Monitored the health of plants in order to identify any problems with pests or diseases.
- Built raised beds for vegetable gardens using timber and bricks.
- Performed regular quality control checks to ensure that products meet food safety standards.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Set up and performed initial prop work for soups, sauces and salads.
- Created social media practices to publicize corporate culture and support engagement projects
- utilized websites and social media platforms to produce video presentations
Education
High School Diploma -
Arthur Philip High School
Parramatta 11.2023
Skills
- Food Quality Standards
- Order Accuracy
- Policy Enforcement
- Team Member Training
- Point of Sale (POS) System Operations
- Guest Relations Management
- Customer Service
- Gardening Techniques
- Plant and Flower Care
- Pest and Disease Control
- Crop Rotation
- Grounds Maintenance
- Team Collaboration
- Opening and Closing Duties
- Cash Handling
Certification
- NSW food handling basics - 13/12/2023
Accomplishments
- Awarded School Shield for Visual Arts
- Awarded Principals Award for First Place in Mathematics Standard 2
- Awarded Principals Award for First Place in Visual Arts
Affiliations
- Artist
- Home Chef
- Gardener
- Candle Maker
- Amateur Jewelry Maker
References
References available upon request.
Timeline
Waitress Trainer
Cafe Cherry Bean
06.2022 - Current
Volunteer
Earth Care Centre
07.2020 - 02.2021
High School Diploma -
Arthur Philip High School
- NSW food handling basics - 13/12/2023
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