Pooja Mahajan
Colebee,NSW
Summary
Experienced Community Aged Care Worker specializing in home-based and residential care. Proficient in assisting elderly individuals with daily living activities and developing personalized care plans. Recognized for improving seniors' quality of life while promoting independence and dignity. Dedicated to creating a supportive and compassionate environment in all interactions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Aged Care Worker
NADO
03.2024 - Current
- Assisting clients with daily living activities such as bathing, dressing, grooming, and toileting.
- Supporting mobility needs, including using aids and transferring.
- Monitoring and maintaining personal hygiene standards.
- Performing light household tasks such as cleaning, laundry, and meal preparation.
- Ensuring the client’s living environment is safe and hygienic.
- Accompanying clients to appointments, shopping, or social outings.
- Assisting with or monitoring medication (under supervision or according to guidelines).
- Observing and reporting changes in physical or mental health to supervisors or healthcare professionals.
Community Aged Care worker
Exceed Care
03.2022 - 01.2024
- Helping residents with ADLS which includes showering, dressing, grooming, tidying of personal bedrooms and making of bed.
- Tidying Kitchen areas etc. preparing of some meals.
- Support of residents and their families.
- Organize and layout and medications for clients.
- Transport client to shopping and doctor visits.
Team Leader
Lagardere Services Asia Pacific
01.2012 - 02.2022
- Quickly and effectively solve customer problems.
- Handling of Cash and Stock.
- Create purchase order, return purchase orders and receive stock orders.
- Transfer the stock between shops.
- Friendly with Microsoft NAV.
- Accessing the operational hours and work and report to manager.
- Lead and manage team.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
Education
Certificate III - Individual Support (Ageing + Disability + Home & Community Care
Certificate III - Retail Operations
Masters - Economics
Diploma - Fine Arts
Skills
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Customer service
- Patient advocacy
- Personal care
- Emotional support
Certification
Certificate in First Aid and CPR
Timeline
Community Aged Care Worker
NADO
03.2024 - Current
Community Aged Care worker
Exceed Care
03.2022 - 01.2024
Team Leader
Lagardere Services Asia Pacific
01.2012 - 02.2022
Certificate III - Individual Support (Ageing + Disability + Home & Community Care
Certificate III - Retail Operations
Masters - Economics
Diploma - Fine Arts
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