Poppy Child
Central Coast
Summary
Dynamic professional with extensive experience at 5 Star Swim Schools, excelling in child development and employee training. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. CPR and First Aid certified, I am dedicated to fostering a safe and engaging environment for learners of all ages.
Overview
2
2
years of professional experience
Work History
Swim Teacher
5 Star Swim Schools
Erina
01.2025 - Current
- I help kids understand what it is to be safe in the water while teaching life long skills.
- The ages I teach are from 3 months all the way up to 17.
- I also work admin so by doing that side i’ve learnt the behind the scenes.
Cafe All’Rounder
The Shed Cafe
Erina
05.2024 - 01.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
Hair Salon Assistant
Galen Colour
Redfern
08.2023 - 01.2024
- Performed basic receptionist duties such as answering phones and taking messages.
- Greeted customers and provided excellent customer service.
- Cleaned and sanitized all salon tools and equipment.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
Education
Certificate - Workplace And Vocational Pathways
Tafe
Online04-2025
Skills
- Customer service
- Project management
- Employee training
- Inventory management
- Communication techniques
- Problem solving
- Team collaboration
- Child development
- CPR certified
- Parent communication
- First aid certified
Timeline
Swim Teacher
5 Star Swim Schools
01.2025 - Current
Cafe All’Rounder
The Shed Cafe
05.2024 - 01.2025
Hair Salon Assistant
Galen Colour
08.2023 - 01.2024
Certificate - Workplace And Vocational Pathways
Tafe