Prabhdeep Kaur
Clayton
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Console Operator
V-Shell
Richmond, VIC
09.2024 - 02.2025
- FUEL STATION EXPERIENCE: RECEPTIONIST
- Operated console systems to monitor and control production processes.
- Conducted routine inspections to identify operational issues and initiate corrective actions.
- Assisted in training new operators on equipment usage and safety protocols.
Console Operator
7 Eleven
Craigieburn
04.2024 - 07.2024
- FUEL STATION EXPERIENCE: RECEPTIONIST
- ONE MONTH
- Documented operational data accurately for reporting and analysis purposes.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Adjusted machinery settings to optimize performance and ensure product quality.
CREW MEMBER
Punjabi Zayka
Thomastown, VIC
07.2023 - 12.2024
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Collaborated with team members to complete orders.
SUPPORT WORKER
Healthcare
Clayton, VIC
01.2025 - 04.2025
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Developed positive relationships with service users and maintained professional boundaries at all times.
End of Lease Cleaning
Contractor
Melbourne, VIC
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
RECEPTIONIST
Best Book 4 Less
Greensborough, VIC
08.2023 - 01.2025
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
PICKER PACKER
Prime Gold
Coburg, VIC
07.2023 - 06.2023
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Worked fast to meet assigned daily picking quotas.
- Maximum experience of packing: ONE YEAR AND 6 MONTHS.
- CAN LIFT: MORE THAN 20 KG
Console Operator
Astron
Springvale, VIC
07.2025 - 03.2026
- Collaborated with team members to maintain efficient workflow and achieve production targets.
- Implemented process improvements to enhance productivity and reduce downtime.
- Provided feedback to management regarding equipment performance and operational challenges.
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
Commercial Cleaner
ARA Property Services
Richmond Town Hall
06.2024 - 01.2026
- Supervised cleaning crews to ensure adherence to safety protocols and company standards.
- Implemented efficient cleaning procedures, enhancing overall service quality and client satisfaction.
- Trained new staff on best practices for commercial cleaning techniques and equipment usage.
- Conducted regular inspections of facilities to identify areas for improvement and address concerns promptly.
- Developed and maintained positive relationships with clients through effective communication and responsiveness.
Builders Cleaning
Sub Contracting
Craigieburn
12.2023 - 10.2024
- Constructed residential and commercial buildings with attention to design specifications and safety standards.
- Collaborated with subcontractors to ensure project timelines and quality standards were met consistently.
- Supervised on-site teams, providing training and mentoring to enhance skill sets and productivity.
- Implemented process improvements that streamlined workflows, reducing project completion times across multiple sites.
Education
Bachelor of Community Services - Family And Community Services
Acknowledge Education
Melbourne, VICSkills
Document Control
Database Administration
Telephone Skills
Multi-Line Telephone Systems
Sorting and Labeling
Meeting Preparation
Customer and Client Relations
Verbal and Written Communication
Staff Management
Customer service
Problem-solving
Supplies monitoring and restocking
Product knowledge
Software installation
CCTV camera monitoring
Data backup management
Remote support
CPR certified
Additional Experience
- Carez disability support worker
- On weekends sometime
Certificates
Police check
Working with children check
Ndis clearance
Ndis training module
First Aid and CPR
Public liability insurance
Timeline
End of Lease Cleaning
Contractor
10.2025 - Current
Console Operator
Astron
07.2025 - 03.2026
SUPPORT WORKER
Healthcare
01.2025 - 04.2025
Console Operator
V-Shell
09.2024 - 02.2025
Commercial Cleaner
ARA Property Services
06.2024 - 01.2026
Console Operator
7 Eleven
04.2024 - 07.2024
Builders Cleaning
Sub Contracting
12.2023 - 10.2024
RECEPTIONIST
Best Book 4 Less
08.2023 - 01.2025
CREW MEMBER
Punjabi Zayka
07.2023 - 12.2024
PICKER PACKER
Prime Gold
07.2023 - 06.2023
Bachelor of Community Services - Family And Community Services
Acknowledge Education