Prabhjot Kaur
30A Pearce Road,Quakers Hill,NSW
Summary
Friendly and customer-focused, thriving in fast-paced environments with knack for creating positive customer experiences. Possesses foundational understanding of coffee brewing techniques and customer service, with skills in multitasking and handling transactions. Dedicated to enhancing customer satisfaction and contributing to welcoming cafe atmosphere.
Overview
8
8
years of professional experience
Work History
Team Member
Radhe Wholesale & Retail
Quakers Hill, NSW
07.2023 - 01.2025
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Real Estate Agent
Green County
Ladhewali Road,Jalandhar, Punjab(India)
03.2022 - 08.2022
- Communicated with clients to understand property needs and preferences.
Real Estate Agent
Royal Residency
66ft Road, Near Curo Mall,kadiawali, Jalandhar.
10.2019 - 12.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Airtel Store
Front Desk Executive & Administration
BMC Chownk, Jalandhar,punjab(India)
10.2018 - 09.2019
Customer Care Executive
First Source Limited
Basti Bawa Khel, Jalandhar, Punjab(India)
08.2016 - 09.2018
- Reduced customer complaints with proactive issue identification and resolution strategies.
Education
Bachelor Of Education - Commerce
Innocent Hearts College of Education, Jalandhar
GNDU(Guru Nanak Dev University)06.2014
Bachelor Of Commerce - Commerce
Hmv College , GNDU
Jalandhar , Punjab(India)03.2013
Skills
- PROFESSIONAL BARISTA COURSE FROM BLACK MARKET TRAINING,24 cadogan street,marrickville NSW
- Reliability and punctuality
- Team management & Development
- Espresso preparation
- Workplace Safety
- Cleanliness Maintenance
- Foundation barista skills
- Refinemnet & pratice
- Precision and Quality
- Built & maintained client relationships
- Excellent communication & negotiation skills
Timeline
Team Member
Radhe Wholesale & Retail
07.2023 - 01.2025
Real Estate Agent
Green County
03.2022 - 08.2022
Real Estate Agent
Royal Residency
10.2019 - 12.2021
Airtel Store
Front Desk Executive & Administration
10.2018 - 09.2019
Customer Care Executive
First Source Limited
08.2016 - 09.2018
Bachelor Of Education - Commerce
Innocent Hearts College of Education, Jalandhar
Bachelor Of Commerce - Commerce
Hmv College , GNDU