Pradip Pokharel
Hurstville
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
2
2
years of professional experience
Work History
Lounge Runner
Qantas
Sydney
03.2024 - Current
- Provided excellent customer service when interacting with customers.
- Provided assistance to customers when necessary by answering questions.
- Adhered strictly to company regulations concerning safety standards at all times.
- Greeted customers and provided excellent customer service.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Maintained cleanliness and organization of serving stations and dining areas.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
Office Cleaner
Soclean
Sydney
12.2023 - 10.2024
- Vaccumed and mopped floors throughout the office building.
- Inspected work areas at end of shift for cleanliness standards compliance.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
Storekeeper
Qantas
Sydney
06.2023 - 02.2024
- Prepared purchase orders for requested materials according to established procedures.
- Monitored stock levels to identify shortages or overages in inventory items.
- Updated stock information on a daily basis in the system.
- Rotated the stocks according to the FIFO rule.
- Monitored and record the temperature of freezers and chillers.
- Ensured that hazardous materials are properly labeled, stored and disposed off.
- Provided assistance in loading and unloading trucks when needed.
- Ensured proper handling, storage and maintenance of all items in the storeroom.
Education
Diploma In Electronics & Communication - Engineering
Pokhara Engineering College
01.2013
SLC -
Fukuoka Nirmalpokhari Secondary School
01.2010
Barista training
Vittoria
Skills
- Customer service
- Inventory management
- Cleaning procedures
- Stock rotation
- Effective communication
- Team collaboration
- Task prioritization
- Food service
- Physical stamina
- Customer service excellence
- Teamwork and collaboration
- Table settings
- Strong work ethic
- Cash handling
- Multitasking capacity
- Hygiene standards
- Payment processing
- Menu memorization
- Customer relations
- Drink refilling
- Purchase order preparation
- Materials handling
- Stock Location
- Pallet jack operation
- Cleaning techniques
- Time management
- Deep cleaning
Accomplishments
- Successfully completed the Solar Photovoltaic Technician's Training organized by Nepal Academy Of Science & Technology, Khumaltar, Lalitpur.
- Served as President of Pokharelthok United Club, Pokhara-21.
- Served as President of Creative Student's Union of Pokhara Engineering College, Pokhara-8.
- Served as secretary of Ex-Student's forum of Fukuoka Nirmalpokhari Secondary School, Pokhara-21.
Disclaimer
I hereby declare that above furnished knowledge is true, to the best of my knowledge and I hear the responsibility for the correctness of the above mentioned particulars.
References
- Bradley Reeves, Executive Chef, Qantas Lounge, 0419420950
- Mr. Ananda Budhathoki, Manager, Qantas Lounge Sydney, 0427456173
- Manisha Lama, Supervisor, Soclean 0466072614
- Mr. Chijkaji Gurung, Sr. Administrator, Pokhara Engineering College, +9779856023584/+97761528530
Timeline
Lounge Runner
Qantas
03.2024 - Current
Office Cleaner
Soclean
12.2023 - 10.2024
Storekeeper
Qantas
06.2023 - 02.2024
Diploma In Electronics & Communication - Engineering
Pokhara Engineering College
SLC -
Fukuoka Nirmalpokhari Secondary School
Barista training
Vittoria