Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Francy Leon Chacin

Sydney,NSW

Summary

Entry-level Food Runner and true team player remains cool under extreme pressure in high-time kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, and kitchen staff to deliver outstanding customer service.

Overview

1
1
year of professional experience

Work History

Lounge Runner

Qantas International Lounge By Accor Hotels
06.2024 - Current


  • Provide excellent customer service when interacting with passengers, fostering positive relationships.
  • Organizing the buffet, ensuring meals are served at all times and maintaining food safety and hygiene measures.
  • Efficiently clearing tables, supporting other waiters during peak hours.
  • Answer customer questions about the food and assist with meal selection.

Kitchen Assistant

Qantas International Lounge by Accor Hotels
06.2023 - 06.2024


  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Certificate III in Hospitality -

Australian Pacific College
Sydney, NSW
02.2024

Skills

  • Customer Service
  • Excellent Attention to Detail
  • Adaptability under pressure
  • Teamwork and Collaboration
  • Learning aptitude
  • Multitasking

Personal Information

Date of Birth: 02/21/90

References

  • Charmaine Felstead, Senior Talent & Culture Advisor, Qantas Lounges by Accor Hotels, 0404 631 585, charmaine.felstead1@qantas.com.au
  • Mirella Fontana, Human Resources, Pristine Home, (02) 9375 8300, work@pristinehome.com.au

Timeline

Lounge Runner

Qantas International Lounge By Accor Hotels
06.2024 - Current

Kitchen Assistant

Qantas International Lounge by Accor Hotels
06.2023 - 06.2024

Certificate III in Hospitality -

Australian Pacific College
Francy Leon Chacin