Prajwal Basnet
SYDNEY,AUSTRALIA
Summary
Results-driven Assistant Food and Beverage Manager with expertise in managing restaurant and in-room dining operations. Skilled in menu development, inventory control, and service recovery, optimizing costs and improving team efficiency. Committed to enhancing guest satisfaction and driving operational success in the hospitality industry.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Venue Manager
InterContinential Hayman island
Hayman island, QLD
05.2026 - Current
- Managed daily operations of venue ensuring consistent hotel service standards.
- Coordinated with front office, housekeeping, and engineering to ensure seamless service delivery and enhance guest experience.
- Supervised and rostered teams, ensuring efficient staffing and service readiness.
- Resolved guest concerns promptly, resulting in improved satisfaction and service quality.
- Monitored costs and controlled inventory to support revenue growth in F&B operation.
- Trained and developed team members, enhancing performance and team engagement.
Assistant Manager in Room Dining
Intercontinental Sydney
Sydney, Australia
08.2024 - 05.2026
- Oversaw dining operations, enhancing guest satisfaction and streamlining service efficiency.
- Implemented training programs, elevating staff performance and service quality.
- Design seasonal menus, increasing sales and customer engagement.
- Coordinated staff schedules to ensure optimal coverage and consistent service delivery.
- Conduct audits to maintain inventory accuracy and reduce waste.
Food and Beverage Supervisor
Capella Sydney
Sydney, Australia
08.2024 - 08.2025
- Coordinated with kitchen staff to optimize menu execution, significantly improving service efficiency during peak hours.
- Supervised F&B operations to enhance service quality and improve team efficiency.
- Resolved guest issues swiftly, improving customer satisfaction.
- Trained staff and maintained inventory while ensuring hygiene compliance.
- Managed staff rosters to ensure optimal coverage and control labor costs.
Food and Beverage Attendant Higher Duties
Crown Sydney
Sydney
03.2022 - 08.2024
- Lead front-of-house team, ensuring exceptional service and seamless operations.
- Enhanced service quality and guest satisfaction while ensuring compliance with safety protocols.
- Worked withkitchen staff for efficient service flow, supported inventory checks, daily reporting.
- Worked with kitchen staff for efficient service flow, supported inventory checks, daily reporting.
Food and Beverage Attendant
The Fullerton Hotel
Sydney, Australia
11.2023 - 07.2024
- Set up event dining to elevate guest satisfaction and improve operational efficiency.
- Set up event dining, enhancing guest satisfaction and operational efficiency.
- Collaborated with teams to ensure timely order fulfillment and smooth operations.
- Adhered to food safety protocols, ensuring high standards of guest satisfaction.
- Adhered to food safety protocols, maintaining high standards for guest satisfaction.
Education
MBA - TOURISM AND HOSPITALITY LEADERSHIP
Kaplan Business School
Sydney, Australia 03.2022 - 08.2024
BACHELOR - HOTEL MANAGEMENT
Tribhuvan University
Kathmandu, Nepal 11.2016 - 10.2021
Skills
- Venue management
- Budget management
- Inventory control
- Menu development
- Employee scheduling and Hiring
- Employee training and performance review
- Guest Satisfaction and Recovery
Languages
- English, Highly proficient
- Nepali, Native
Hobbies and Interests
- Enjoy watching sci-fi movies
- Travelling
Timeline
Assistant Venue Manager
InterContinential Hayman island
05.2026 - Current
Assistant Manager in Room Dining
Intercontinental Sydney
08.2024 - 05.2026
Food and Beverage Supervisor
Capella Sydney
08.2024 - 08.2025
Food and Beverage Attendant
The Fullerton Hotel
11.2023 - 07.2024
MBA - TOURISM AND HOSPITALITY LEADERSHIP
Kaplan Business School
03.2022 - 08.2024
Food and Beverage Attendant Higher Duties
Crown Sydney
03.2022 - 08.2024
BACHELOR - HOTEL MANAGEMENT
Tribhuvan University
11.2016 - 10.2021