Mousbah Naaman
MELBOURNE
Summary
Goal-driven professional with over four years of retail experience, demonstrating a strong commitment to customer service excellence. Progressed from customer service staff to manager, currently serving as assistant venue manager. Proven ability to adapt and learn quickly in dynamic environments, contributing to team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Venue Manager
Timezone
Broadmeadows
02.2022 - Current
- Coordinated daily venue operations and team activities to enhance service delivery.
- Delivered exceptional customer service to enhance guest experiences across venue.
- Assisted in planning and executing events for parties and group bookings, contributing to memorable guest experiences.
- Maintained cleanliness and organization of gaming areas and facilities.
- Oversaw daily tasks for team members to maintain high performance and support team goals.
Pick Packer
Auspost
Sunshine
08.2022 - 09.2022
- Sorted and packed parcels for timely shipment and delivery.
- Operated barcode scanners for accurate inventory tracking.
- Safely loaded and unloaded goods from delivery vehicles, maintaining workflow efficiency.
- Collaborated with team members to consistently meet daily operational targets.
- Maintained cleanliness and organization of packing area daily.
Cabinet Maker
Crusader
Melbourne
03.2021 - 07.2021
- Fabricated custom cabinetry using wood and laminate materials.
- Operated woodworking machinery to shape and assemble cabinet components.
- Applied finishing techniques such as sanding and staining for aesthetics.
- Installed hinges and drawer slides on cabinetry.
Education
High School Diploma -
Hume Central Secondary College
Broadmeadows, VIC11-2019
Skills
- Event coordination
- Venue management
- Customer service
- Team supervision
- Operational efficiency
- Inventory management
- Staff training
- Adaptability
Timeline
Pick Packer
Auspost
08.2022 - 09.2022
Assistant Venue Manager
Timezone
02.2022 - Current
Cabinet Maker
Crusader
03.2021 - 07.2021
High School Diploma -
Hume Central Secondary College