Summary
Overview
Work History
Education
Skills
Certification
Certificate 3 in Disability.
Timeline
Generic

Prajwal Upreti

Katherine,NT

Summary

Adept at enhancing client well-being, my tenure at CASPA Services saw me elevate emotional support through empathetic engagement and crisis intervention. As a Team Leader at Somerville Community, I boosted team productivity by setting clear expectations and fostering strong customer relationships. Skilled in Professional Boundaries and Emotional Regulation, I advocate effectively for clients, leveraging community resources to achieve tangible improvements in their lives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Therapeutic Support Staff Member

CASPA Services
08.2022 - Current
  • Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
  • Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.

Team Leader

Somerville Community
01.2021 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Roster Management, Activity setup, Dealing with Public Guardian, Public trustee, and other health allied.

Disability Support Worker

JMJ Disability
02.2022 - 07.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Education

BBA - Accounting

Sikkim Manipal University
Nepal
06.2015

Skills

  • Professional boundaries
  • Emotional Regulation
  • Community Resources
  • Client Advocacy

Certification

- Certificate iii in disability.

- NDIS Screening.

- First Aid and CPR.

-WWC.

-Driving License.


Certificate 3 in Disability.

Got certificate iii from Chandler RTO.

Timeline

Therapeutic Support Staff Member

CASPA Services
08.2022 - Current

Disability Support Worker

JMJ Disability
02.2022 - 07.2023

Team Leader

Somerville Community
01.2021 - Current

BBA - Accounting

Sikkim Manipal University

Similar Profiles

CREATE PROFILE
Prajwal Upreti