Prakash Jha
Sydney,NSW
Summary
With over two decades of experience, including pivotal roles at Capgemini, I've mastered consultative selling and strategic sales leadership, driving sustainable growth for both my clients and my internal stakeholders.
My approach combines critical account management with a high emotional quotient, fostering value-driven relationships and achieving significant revenue growth.
My visionary outlook, decision-making clarity, and outcomes-driven leadership have consistently enhanced customer satisfaction and resulted in rewarding outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Consultative Selling Head
SAI Consultants, DIGIVAL
04.2021 - Current
- Key customer acquisition through tailored solutioning, aligned to specific client demands & requirements
- Targeted connects with high-value stakeholders to discover and uncover exact needs for engagement
- Devising Specific Strategy, Plans and Consultative Selling Methodologies For Sustainable Mutual Growth
- Strategic Sales Leadership, Sales & Relationship Management, Revenue Growth
Client Partner
Capgemini
02.2007 - 02.2021
- Rich experience of a decade and a half serving and selling to ANZ clients across various industries and technology disciplines
- Valued experience n the areas of consulting and consultative selling to enterprise and sector-specific customers at the process, technology and strategy intersections of business
- Cloud, Data and Digital have been the definitive touch points in the transformation journey of my client base
- Integrated Best-in-Class Technology and Methodologies (Agile, DevOps, DevSecOps) and channelised my Diagnostic Consulting experience to discover and map the specifics of customer requirements
- Negotiated and sold solutions to clients that resulted in mutually rewarding and sustained relationship and also repeat business
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Hired, trained and built high-performing team of sales representatives
- Utilized consumer trends to shape sales approaches
Senior Consultant, Advisory Services
Wipro Technologies
10.2004 - 02.2007
- At this formative stage of my professional career, worked extensively with global ISVs and delivered high-quality solutions for Telecom Sector clients through comprehensive research and analysis of industry trends
- Received continuous Customer Satisfaction (CSAT -a critical KPI) results through sustained efforts towards better client engagement
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights from customer interactions
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects
- Evaluated third-party vendors' performance against established risk criteria, mitigating potential negative impacts on the clients' operations or reputation
Network Specialist
Sify Technologies
02.2003 - 09.2004
- Was in-charge of Data Networks of key clients across the Eastern Indian Region
- Implemented regular backups and disaster recovery plans, safeguarding against data loss from unforeseen events
- Troubleshot and maintained networking devices and infrastructure across enterprise
- Streamlined troubleshooting processes, leading to faster resolution of connectivity issues
- Managed enterprise-wide network infrastructure upgrades, ensuring minimal downtime and seamless transitions
- Implemented robust monitoring tools to proactively detect and resolve potential network issues before impacting end users
Network Analyst
Genpact
08.2001 - 06.2002
- Resolved systems and application issues for end-users through troubleshooting and implementing solutions
- Coordinated with vendors and partners for systems maintenance and upgrades
Education
Bachelor of Engineering Technology - Electronics
MIET
India07-2001
Skills
- Sales & Thought Leadership
- Value-driven Relationship Development
- Critical Account(s) Management
- Continuous Business Development
- High level of Emotional Quotient , Social Quotient & Creative Quotient
- Focussed Drive & Critical Thinking
- Optimistic Visionary
- Accountable, Outcomes-Driven Leadership
- Empathetic Enablement & Teamwork
- ESG & Value Chain Advocacy
_________________________________
Achievements:
- Accelerated growth of key accounts portfolio , especially in the Quick-Service Restaurant /Retail sector from zero to a 9 Mil in 3 years in ANZ
- C-suite level Connects and Stakeholder Management and driving Mission and Vision- specific outcomes
- Track record of value-driven Client Relationships and value-adding Partnerships and Alliances
- Have had the privilege of working in 5 different continents across different sectors, technologies and cultures, driving and delivering on the mandate of CXOs & Internal Leadership
- Collaborating with key stakeholders and driving accountable Sales and Solutioning outcomes across different cross-functional teams to win coveted Logos
Certification
Accomplishments
- Australian Computer Society Membership
- Six Sigma Certification
- PMI Membership
- RetailDoctorGroup Membership
Timeline
Consultative Selling Head
SAI Consultants, DIGIVAL
04.2021 - Current
Client Partner
Capgemini
02.2007 - 02.2021
Senior Consultant, Advisory Services
Wipro Technologies
10.2004 - 02.2007
Network Specialist
Sify Technologies
02.2003 - 09.2004
Network Analyst
Genpact
08.2001 - 06.2002
Accomplishments
- Australian Computer Society Membership
- Six Sigma Certification
- PMI Membership
- RetailDoctorGroup Membership
Bachelor of Engineering Technology - Electronics
MIET
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