Pranit Mathur
North Kellyville,NSW
Summary
Personable and organized with deep understanding of real estate principles and high proficiency in administrative tasks and client communication. Possesses solid skills in scheduling, document management, and customer service, ensuring efficient office operations. Committed to enhancing client satisfaction and supporting growth of real estate team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Specialist
Commonwealth Bank
07.2025 - Current
- Assisted customers with account inquiries and service requests, ensuring prompt resolution.
- Conducted thorough product knowledge sessions to enhance customer interactions and satisfaction.
- Processed transactions efficiently while adhering to compliance and regulatory standards.
- Collaborated with team members to streamline workflow and improve service delivery.
- Utilized CRM systems to maintain accurate records of customer interactions and transactions.
Real Estate Agent Assistant
Wealthrise Property
11.2024 - Current
- Managed client communications, responding promptly to inquiries and scheduling appointments.
- Conducted market research to support pricing strategies and identify emerging trends.
- Organized and maintained property files, ensuring accuracy and compliance with regulations.
- Supported client follow-up initiatives, fostering relationships for future business opportunities.
- Maintained client database accurately using CRM software systems allowing efficient tracking of leads and follow-ups resulting in better customer relations management strategies implementation.
Cricket Coach
Oakhill College
09.2024 - 03.2025
- Developed tailored training programs to enhance player skills and performance.
- Conducted regular assessments to monitor player progress and adjust coaching strategies.
- Organized and led team practices, focusing on skill development and teamwork.
- Implemented game strategies that improved overall team performance during competitions.
Real Estate Agent Assistant - Weekend Support
Manor Real Estate
05.2023 - 12.2023
- Assisted agents in preparing property listings and marketing materials
- Maintained a strong knowledge of current real estate laws and regulations ensuring compliance within the agency''s practice.
- Assisted with open houses, ensuring a welcoming atmosphere for potential buyers while showcasing property features effectively.
Team Member
Subway
06.2022 - 07.2023
- Prepared and assembled food items according to standardized recipes and portioning guidelines.
- Provided exceptional customer service, ensuring accurate order fulfillment and addressing inquiries promptly.
- Collaborated with team members to optimize workflow and enhance overall efficiency during peak hours.
Education
Bachelors of Applied Finance & Bachelors of ECON - Finance
Macquarie University
North Ryde, NSW11-2028
High School Diploma -
Oakhill College
Castle Hill, NSW09-2024
Skills
- Strong client communication skills, able to build rapport quickly and provide a professional customer experience
- Experienced in conducting property inspections, preparing listings, and managing enquiries in a fast-paced environment
- Skilled in market research, suburb analysis, and generating comparative market reports (CMAs)
- Highly organised with strong attention to detail in documentation, compliance, and property file management
Certification
- Certificate of Registration, Leverage Academy
Timeline
Customer Specialist
Commonwealth Bank
07.2025 - Current
Real Estate Agent Assistant
Wealthrise Property
11.2024 - Current
Cricket Coach
Oakhill College
09.2024 - 03.2025
Real Estate Agent Assistant - Weekend Support
Manor Real Estate
05.2023 - 12.2023
Team Member
Subway
06.2022 - 07.2023
Bachelors of Applied Finance & Bachelors of ECON - Finance
Macquarie University
High School Diploma -
Oakhill College