Pratikkumar Patel
Melbourne,VIC
Summary
Successful Bakery Manager with extensive department management experience at Ritchies IGA, known for enhancing product displays and driving sales growth. Proven track record in cost control and waste reduction, alongside exceptional customer service skills. Successfully collaborated on cross-promotional strategies, boosting overall store revenue while maintaining a clean and safe environment.
Overview
18
18
years of professional experience
Work History
Bakery Manager
Ritchies IGA
Melbourne, VIC
11.2020 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Managed budgeting and financial reporting, ensuring profitability and identifying areas for cost reduction.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Owner
Dood328cafe
Melbourne, VIC
02.2015 - 01.2020
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Implemented inventory management systems to minimize waste and optimize stock levels.
- Boosted cafe sales with creative marketing strategies and promotional events.
- Expanded menu offerings to cater to diverse dietary needs, increasing overall appeal of the cafe.
Chef
Birdman Eating Cafe
Melbourne, VIC
07.2007 - 01.2015
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Diploma In Hospitality -
Meridian International Hotel School
Melbourne, VICSkills
- Order management
- Supply ordering
- Food management experience
- Bakery operations
- Waste reduction
- Business management
- Cost control
- Display upkeep
Accomplishments
Ritchies Bakery manager of the year 2022 and IGA Retail excellence award 2023
Timeline
Bakery Manager
Ritchies IGA
11.2020 - Current
Owner
Dood328cafe
02.2015 - 01.2020
Chef
Birdman Eating Cafe
07.2007 - 01.2015
Diploma In Hospitality -
Meridian International Hotel School