PRITESH MANOJKUMAR TRIVEDI
Graduate
Toowong,QLD
Summary
Positive and Reliable customer service representative with keen understanding of guest expectations and conflict resolution strategies seeking a job position. Exceptional customer services skills, with a prior year of experience in customer service with one of the largest MNC company and an acknowledged leader in the Back up power solution industry.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Retail Sales Assistant
7-eleven Convenience Store
07.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
Coles Services
Coles Supermarket
02.2022 - 09.2023
- Actively engaged customers to provide general assistance and information on store merchandise.
- Working on cleaning team to service Deli, Bakery and front .
- Maintained floor cleaning and waxing equipment.
- I have a part-time Contract of 10.50 hr for weekends.
Junior Engineer (Customer Service Business Unit)
KIRLOSKAR OIL ENGINES LIMITED
06.2021 - 12.2021
- Created plans and communicated deadlines to ensure Parts sales,consumables, focused items,special drives .
- Prepared a variety of different written communications, reports and documents to ensure targeted service load and revenue is achieved.
- Worked with ground level customers to understand needs and ways to provide excellent service boosting working capital along with service activity.
- Maintained excellent attendance record, consistently arriving to work on time.
Graduate Engineer Trainee
Jaipur DISCOM
12.2020 - 06.2021
- Got trained for managing power distribution system, installation, operation and maintenance , testing and inspection of 33/11kv Grid sub station
- Calculated load levels and power loss to identify Possible failures.
- Building relationship with consumers by solving their problems effectively & quickly.
- Also planning service line metered connection for Various consumers .
- Got trained to perform indoors as well as outdoors in all weather condition irrespective of time.
Clothing Sales Assistant
Chutki Fashion House
09.2018 - 12.2018
- Participating in sales and marketing events in an effort to achieve store goals.
- Receiving and stocking the merchandise. Inventory and secure merchandise at the close of business .
- Processing Returns , special orders & Maintaining the register.
- Maintaining the cash registers and lanes. Maintaining the availability of and organizes cart/flatbeds.
Education
B.E - Electrical
Gujarat Technological University
India 07.2016 - 09.2020
Masters of Professional Engineering - Electrical And Management
Queensland University of Technology
Brisbane, QLD 02.2022 - 03.2024
Skills
Sales generation & Focused item Drives
undefinedHobbies
- Reading
- Hiking
- Gardening
- Swimming
Timeline
Retail Sales Assistant
7-eleven Convenience Store
07.2022 - Current
Coles Services
Coles Supermarket
02.2022 - 09.2023
Masters of Professional Engineering - Electrical And Management
Queensland University of Technology
02.2022 - 03.2024
Junior Engineer (Customer Service Business Unit)
KIRLOSKAR OIL ENGINES LIMITED
06.2021 - 12.2021
Graduate Engineer Trainee
Jaipur DISCOM
12.2020 - 06.2021
Clothing Sales Assistant
Chutki Fashion House
09.2018 - 12.2018
B.E - Electrical
Gujarat Technological University
07.2016 - 09.2020
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