PRITHVI HATTI
Carlton,Victoria
Summary
To leverage my programming, problem-solving, and communication skills to contribute effectively to organizational growth. A quick learner and dedicated professional, committed to delivering high-quality results and continuously expanding my technical expertise.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Viva Retail Pvt Ltd
05.2024 - Current
- Handled 200+ customer transactions daily, ensuring fast and efficient service.
- Skilled at working independently and collaboratively within a team of 5–10 staff members to maintain smooth store operations.
- Delivered excellent communication, both verbal and written, when assisting over 100 customer inquiries per shift.
- Demonstrated respect, friendliness, and willingness to help by supporting multiple departments (kitchen, front counter, and delivery) as needed.
- Worked 30+ flexible shifts per month, including nights, weekends, and holidays to meet operational demands.
- Strengthened communication skills through hundreds of daily customer interactions and consistent teamwork with colleagues.
Pizza Maker
Evergreen Pizzeria
10.2023 - 04.2024
- Managed store operations independently, including opening/closing and cash handling of $3K+ per shift.
- Handled 50+ customer orders daily across dine-in, takeaway, and delivery.
- Oversaw inventory of 50+ items, restocking, and waste control.
- Processed hundreds of POS transactions with 100% accuracy.
- Trained 5+ new staff on procedures, customer service, and food safety.
Education
Masters Degree - Engineering
LaTrobe University
Bundoora, VIC07.2025
BE - Information Science and Engineering
RNS Institute of Technology
Bangalore, Karnataka05-2023
Pre-University -
Kingdom College
Bangalore, Karnataka06.2018
High-School -
Coorg Public School (ICSE)
Gonikoppal, Karnataka05.2016
Skills
- Skilled in SQL and database management
- Proficient in Core Java and OOP concepts
- Experienced in Java, C, and Python
- Strong in MS Word, PowerPoint, and Excel
- Excellent customer service and communication
- Effective in time management and multitasking
- Strong interpersonal and public speaking skills
- Quick learner with a strong work ethic
Accomplishments
- Captain for the college Football team.
- Awarded NCC A-Certificate.
PERSONAL INFORMATION:
Languages known : English, Hindi, Kannada.
Additional details
Hobbies :
Travelling, Cooking, Football
Availability:
- Flexible to work full-time in office or remotely as required.
- Eligible to work full time in Australia under a 485 visa
- Adaptable to changing schedules and able to manage responsibilities efficiently.
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Timeline
Customer Service Representative
Viva Retail Pvt Ltd
05.2024 - Current
Pizza Maker
Evergreen Pizzeria
10.2023 - 04.2024
Masters Degree - Engineering
LaTrobe University
BE - Information Science and Engineering
RNS Institute of Technology
Pre-University -
Kingdom College
High-School -
Coorg Public School (ICSE)
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