Puja Roka
Kogarah,NSW
Summary
Dynamic hospitality professional with a proven track record at GYG, Guzman Y Gomez, excelling in fast-paced environments. Recognized for strong multitasking and efficient organization, consistently delivering accurate orders while fostering positive customer relationships. Committed to maintaining a professional appearance and enhancing service quality, contributing to an enjoyable dining experience.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Dont Tell Aunty
09.2024 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Crew Member
GYG, Guzman Y Gomez
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Bachelor of Science - Health Science
Western Sydney University
Sydney, NSW09-2027
Skills
- Strong multitasking
- Efficient organization
- Professional appearance
- Memory retention
- Order accuracy
- Hospitality service expertise
Languages
English
Full Professional
Hindi
Limited Working
Nepali
Native or Bilingual
Timeline
Wait Staff Member
Dont Tell Aunty
09.2024 - Current
Crew Member
GYG, Guzman Y Gomez
09.2024 - Current
Bachelor of Science - Health Science
Western Sydney University
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