Qing Liu

• Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
• Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
• Increased table game efficiency with effective chip handling and accurate card dealing techniques.
• Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

assisting clients direct for their asset finance requirements;client file maintenance and creation of new customer accounts client's asset risk evaluation;assisting;clients with loan contract signing maintenance and improvement of processes
and procedures to control financial transactions in order to team kpi's are met ;ensure bad debts are kept to a minimum by any ways;complete weekly and month end reporting for respective branch managersdaily bank reconciliation;setting up the account;accepting money deposits;transferring accounts;maintaining the teller machine;handled all kinds of vouchers by operating system; processing payroll for the government ,school and hospital stuff on a daily basic. employee pay queries audit, filling ,archiving employee pay/personnel details.