Summary
Overview
Work History
Education
Skills
Languages
Education
Contact
Timeline
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Qing Liu

Cairns,QLD

Summary

I am a seasoned professional with a strong expertise in the service industry. With a background in bank ,hostel and casino, I bring extensive experience in delivering exceptional service and exceeding customer expectations. My skills encompass communication, problem-solving, teamwork, allowing me to contribute effectively to enhancing operational efficiency and customer satisfaction. I am passionate about creating memorable guest experiences and thrive in dynamic, client-centric environments.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Sushisushi
10.2024 - 12.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Check Out Operator

Cairns Bulk Meats
01.2024 - 07.2024

Customer Service:
• Assist customers with deli-related inquiries (e.g., product information, recommendations).
• Handle requests for freshly sliced meats, cheeses, and other deli items.
2. Weighing and Packaging:
• Weigh items like meats, cheeses, or salads.
• Properly package and label products with prices and descriptions.
3. Operating the Checkout:
• Use a point-of-sale (POS) system to process transactions.
• Accept payments (cash, card, or other methods) and provide receipts.
4. Maintaining Cleanliness:
• Keep the checkout area clean and organized.
• Follow food safety and hygiene protocols.
5. Stocking and Inventory:
• Replenish deli items and ensure displays are stocked and attractive.

This role requires strong multitasking skills, attention to detail, and a friendly attitude to provide excellent customer service.

Casino Dealer(roulettle+three Poker Games)

Underground Casino
02.2023 - 06.2023
  • Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
  • Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
  • Increased table game efficiency with effective chip handling and accurate card dealing techniques.
  • Boosted casino revenue by effectively managing the pace of the game and encouraging customer participation.

Receptionist

Surf And Snow Backpacker
12.2022 - 01.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Bachelor of Science - Statistics

North Nationality University
07.2018

Skills

  • banker license
  • barista certificate
  • coa gambling license
  • hong kong driver license
  • advanced open water certificate
  • National Computer Rank Examination Certificate

Languages

Chinese (Cantonese)
Full Professional
Japanese
Elementary (A2)

Education

China

Contact

Cairns, QLD 4868

Timeline

Kitchen Hand

Sushisushi
10.2024 - 12.2024

Check Out Operator

Cairns Bulk Meats
01.2024 - 07.2024

Casino Dealer(roulettle+three Poker Games)

Underground Casino
02.2023 - 06.2023

Receptionist

Surf And Snow Backpacker
12.2022 - 01.2023

Bachelor of Science - Statistics

North Nationality University
Qing Liu