Queen Prenciona
South Hedland,WA
Summary
A self- motivated and hardworking individual that is enthusiastic to work on the task that is given with positive attitude. Accustomed to multitasking and working quickly to meet challenging demands with a great customer service and Level 1 in administration. I am an extremely reliable, fast learner and currently working as Relief Medical Records Clerk at Hedland Health Campus . I am enthusiastically trying to pursue an opportunity to contribute value in any job role to gain more knowledge and experiences. I am reliable and ready to work when being called in.
Overview
7
7
years of professional experience
Work History
Relief Medical Records Clerk
WA Country Health Service
11.2024 - Current
- Relieves Switchboard, Emergency Department and other clerical roles as required.
- Ensure Switchboard daily task is completed either for morning shift or afternoon: paging on call doctors, ensure today's roster are correct, complete the next day on call doctors roster, make sure Doctors contact numbers are updated.
- Accept all relevant patient reports, laboratory test results, correspondence, referrals and x-rays ready to sort and batch.
- Receiving incoming calls from Internal and external callers and direct to the right department.
- Completes BOSSnet Digital Records Scanning and Approving.
- Knowledge and understanding of duties specific to each individual area
Associate Dispenser
OPSM
07.2023 - 05.2024
- Booking and rescheduling customers.
- Creating and updating customer/patients personal records and contact details.
- Discuss eye wear needs with customer and assists customer in choice of frame.
- Perform minor repairs on glasses and fit lenses into the frame.
- Process transaction for customers and companies purchase.
- Contacting patients/customers and companies by emailing and answering and making phone calls.
- Filing companies purchased order.
- Process and order the appropriate lenses and frames for the customer.
- Maintaining the store neat and clean.
Pharmacy Assistant
Amcal Pharmacy
01.2023 - 06.2023
- Organized the store and replenished medication shelves and supplies. Maintained and clean equipment, work areas, shelves and date checking products.
- Greeting and assisted customers to help locate products, questions regarding medication, prescriptions, appointments and other inquiries.
- Handled incoming calls from customers questions on over-the-counter drugs and prescriptions and other store products.
- Operated cash register to process cash and credit sales. Processed customers membership sign ups.
- Accepted prescriptions for filling, gathering, and processing necessary information.
- Managing transactions - cash, credit cards and eftpos.
Volunteer Babysitter
Family And Friends
04.2018 - 01.2023
- Monitored children's safety and well-being to prevent accidents and falls.
- Assisted with feeding, dressing and daily activities. Responsibly watched children while parents were out.
- Helped prepare and serve nutritionally balanced meals and snacks for children.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
Education
Hedland Senior High School
South Hedland, WA11.2022
Certificate II - Business Administration
North Regional TAFE
Hedland, WA01.2022
Skills
- Microsoft Office
- Organisation
- Communication skills
- Multitasking
- Managing Routines
- Safety Instruction
- Customer Service
- Till counting
- Operating Register
- Ear Piercing
- Teamwork and Collaboration
- Data input
- Document scanning
- Telephonist
Timeline
Relief Medical Records Clerk
WA Country Health Service
11.2024 - Current
Associate Dispenser
OPSM
07.2023 - 05.2024
Pharmacy Assistant
Amcal Pharmacy
01.2023 - 06.2023
Volunteer Babysitter
Family And Friends
04.2018 - 01.2023
Hedland Senior High School
Certificate II - Business Administration
North Regional TAFE
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