Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

QUOC DONG (BEN) TRAN

Innaloo,Australia

Summary

A dedicated and skilled Fresh Produce with over 10 years’ experience working in fruits and vegetables focused roles. Proven ability in achieving and exceeding all promote fresh produce sales targets and gross profit, interacting with customers in a friendly and helpful manner, managing and coaching staffs, ensuring the company standards of goods quality, and creating displays to boost sales of fruits and vegetables. Key strengths include excellent attention to detail and outstanding organisation, communication and interpersonal skills. I am committed to up skilling my abilities and thrive when taking on new challenges in the workplace environment. I am a positive, committed team member who is known for collaborating and communicating effectively with colleagues and clients of all levels.

Overview

12
12
years of professional experience

Work History

Fresh Produce Manager

Mullaloo IGA
02.2024 - 12.2024
  • Reference: Tacey ( Manager): 0421442522

Fresh Produce 2IC

Wembley Downs IGA
01.2022 - 08.2023
  • Reference: Chong (Area Manager): 0460018033

Fresh Produce 2IC

Down IGA in Wembley
01.2022 - 08.2023
  • Providing exceptional customer service
  • Exceeding maximum sales targets and gross profit.
  • Experience with grocery manager system and dash board printing system
  • Working closely with Fresh Produce Manager and Store Director.
  • Ordering stocks and controlling inventory, pricing and quality of the whole fresh produce department when manager is away for holiday.
  • Managing stock levels and ensure high standards of company.
  • Displaying, restocking and rotating of the fresh produce items.
  • Quickly and efficiently cutting, wrapping, labelling and trimming fruits and vegetables
  • Supervising and coaching team members
  • Setting up the shop in the morning/night and keeping the cool room tidy and clean at all time.

Fresh Produce Assistant

Boatshed Market
04.2022 - 12.2022
  • Reference: Ollie (Fresh Produce Manager): 0421448625

Voice Picker

Woolworth Distribution Centre
08.2021 - 12.2021

Fresh Produce Assistant

All Food Market IGA
07.2020 - 08.2021
  • Quickly and efficiently cutting, wrapping, labelling and trimming fruits and vegetables
  • Ensuring stock levels and presentation are maintained throughout shifts
  • General cleaning, rotating fresh products items.
  • Organizing items on shelves and removing expired products from displays.
  • Assisting customers in their daily needs and providing excellent customer services.
  • Unloading of trucks, packing of chillers and dry storage areas

Fresh Produce Assistant

Spudshed Innaloo
05.2013 - 07.2020
  • Reference: José (Fresh Produce Area Manager): 046563782

Education

Certificate 3 in Hospitality

South Metropolitan TAFE
Perth, WA
12-2009

High School Diploma -

Woodvale Secondary College
Perth, WA
07-2009

Skills

  • Exceptional customer service
  • Excellent interpersonal skills
  • Great communicator
  • Sales and retail
  • Reliable and trustworthy
  • Speaking and persuasion
  • Tact and diplomacy
  • High level of enthusiasm and initiative
  • Retail management experience
  • Retail inventory management
  • Produce washing
  • Operational efficiency
  • Merchandising strategies
  • Ordering procedures
  • Customer service

Accomplishments

successfully leading and coaching a team to meet sales and cost control targets, improving department standards through quality control and stock rotation, reducing waste and spoilage, enhancing customer satisfaction by maintaining an outstanding shopping experience,...

Interests

  • Cooking
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Wine Tasting
  • Music
  • Food Tourism

Timeline

Fresh Produce Manager

Mullaloo IGA
02.2024 - 12.2024

Fresh Produce Assistant

Boatshed Market
04.2022 - 12.2022

Fresh Produce 2IC

Wembley Downs IGA
01.2022 - 08.2023

Fresh Produce 2IC

Down IGA in Wembley
01.2022 - 08.2023

Voice Picker

Woolworth Distribution Centre
08.2021 - 12.2021

Fresh Produce Assistant

All Food Market IGA
07.2020 - 08.2021

Fresh Produce Assistant

Spudshed Innaloo
05.2013 - 07.2020

Certificate 3 in Hospitality

South Metropolitan TAFE

High School Diploma -

Woodvale Secondary College
QUOC DONG (BEN) TRAN