Rachael McLeod
Stawell,VIC
Summary
Dynamic professional with a strong background in client service and support services. Proven ability in training and mentoring teams, alongside exceptional problem-solving skills. Recognized for effective communication and attention to detail, ensuring high-quality service delivery and fostering a collaborative work environment.
Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Disability Support Officer
Possability
Stawell, VIC
10.2018 - Current
Barista
Lillies and Lattes
Stawell, VIC
05.2014 - 05.2017
Manager
McDonald's
Stawell, VIC
10.2012 - 02.2017
Education
Stawell Secondarly College
Stawell, VIC2014
Skills
- Client service
- Teamwork
- Conflict management
- Support services
- Document management
- Communications support
- Customer service
- Problem-solving
- Verbal and written communication
- Office administration
- Flexible schedule
- Team building
- Decisive Decision-making
- Time management
- Attention to detail
- Problem-solving abilities
Certification
Working with children, current
First aid and CPR, current
Individual Support CHC33015
Community Services CHC20108
Retail Operations SIR30212
Timeline
Disability Support Officer
Possability
10.2018 - Current
Barista
Lillies and Lattes
05.2014 - 05.2017
Manager
McDonald's
10.2012 - 02.2017
Stawell Secondarly College