Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
Languages
Additional Information
Timeline
Generic

Rachel Amos

Brunswick West,VIC

Summary

A passionate professional seeking work where I can apply my experience in customer service. Known for my interpersonal skills, I strive to make every interaction meaningful. Dedicated to learning new skills and managing multiple priorities with a positive attitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House

Ichigo
Melbourne, VIC
11.2024 - Current
  • Followed up with customers after their meal to guarantee satisfaction.
  • Exhibited strong multitasking abilities, such as managing multiple tables and orders efficiently.
  • Developed great relationships with regular customers.
  • Maintained a clean and organized workspace for productivity and safety.

Front of House

Carosello
Melbourne, VIC
08.2024 - Current
  • Communicated with the team during busy shifts for an organized workflow.
  • Answered calls to take reservations, record to-go orders, and respond to inquiries.
  • Bussed and reset tables to keep the dining area clean.
  • Provided attentive service, and effectively addressed concerns.

Cafe All Rounder

Pour Over
Pampanga, Philippines
10.2022 - 12.2023
  • Made and served beverages with speed, quality, and consistency.
  • Accurately managed cash transactions, and recorded daily sales.
  • Tracked inventory of supplies, and communicated needs to the management.
  • Carried out complete opening and closing shifts.

Education

High School Diploma -

Westfields International School
Pampanga, Philippines

Skills

  • Customer service
  • Time management
  • Problem solving
  • Multitasking
  • Attention to detail
  • Communication skills
  • Team collaboration
  • Adaptability

Volunteer Work

  • WIS Cook for a Cause
  • WIS Outreach Program

Certification

  • Barista Coffee Making, Barista Masterclass

Languages

English
Native/ Bilingual
Filipino
Native/ Bilingual

Additional Information

  • Working Holiday Visa

Timeline

Front of House

Ichigo
11.2024 - Current

Front of House

Carosello
08.2024 - Current

Cafe All Rounder

Pour Over
10.2022 - 12.2023

High School Diploma -

Westfields International School

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Rachel Amos