RACHEL EMERY
Bald Hills,Australia
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking ability, eager to secure a vet nursing position. Dedicated, proactive and motivated vet nurse available to attend weekday shift and weekends, with computer skills, car, license, 12 years of experience in retail industry.
With the ability to provide patient care, and client communication with the ability to work as a team and assisting with veterinarian to ensure high standards of animal welfare and providing compassionate care. Eager and willing to learn and upskill with starting the Cert IV in veterinary nursing in the coming months.
Overview
13
13
years of professional experience
Work History
Vet Nurse
Aspley Veterinary Practice
04.2024 - Current
- Contributed to efficient clinic operations by maintaining clean and organized treatment areas, exam rooms, and kennels.
- Patient care by providing nursing support to veterinarians during examinations and procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted veterinarians with blood analyses, physical examinations and euthanasia's.
- Assisted veterinarians with X-rays and ultrasounds.
- Assisting in monitored vital signs of animals during surgical procedures and provided postoperative care, administering injection's under senior staff supervision.
- Assisted in filling out daily progress records, surgery charts, dental charts and routine records.
- Assisted in preparation and administration of anesthesia for surgical processes and placement of IV catheters.
- Cleaned and disinfected exam areas, surgical equipment, consult rooms, recovery cages and kennels to prevent diseases and odour control.
- Assisted in admin responsibilities such as answering phones, booking appointments, point of sale, cash handling, end of day procedures, greeting clients and processing new patients and updated client records, putting stock away.
- Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian and monitoring their condition.
- Collected and preparing specimens for laboratory testing for veterinarian such as spinning blood samples, blood smears, USG and PCVs
- Assisting veterinarian and senior staff
- Ability to hydrobath
Business Owner, Senior Stylist
Hair Sensations
03.2020 - Current
- Participate in stock takes, stock rotation and unpack stock on arrival and restock shelves
- Proven sales track record in achieving store and personal sales, budgets, and KPIs
- Use time tracking software to monitor that company time is used productively by all staff
- Managing staff working hours and breaks
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Reaching store budget by analyzing sales data and applying basic retail math
- Balance tills, handle money, process payments, and use eftpos accurately
- Compete start and end of day procedures efficiently
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Used POS system to process sales, returns, online orders and gift card activations
- Participate in in-store training
- Remove and report all health and safety hazards and risks to management
- Provided exceptional services to ensure pleasant shopping experiences and adhere to company protocol
- Lead team by example by abiding all company policies and procedures and ensuring staff are also
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Cert 3 in Animal Care Services Vet Nursing Stream
TAFE Queensland
06.2023 - 05.2024
Animal Care Volunteer
RSPCA Dakabin
05.2023 - 10.2023
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
- Kept animals clean and free of contaminants to promote optimal health
- Provided humane care of domestic and wild animals
- Helped with intake of newly surrendered animals, providing food, water and clean environment
- Cleaned and sanitized cages and living areas to promote health and wellbeing
- Provided companionship and comfort to animals in need of extra love and attention
- Maintained detailed records of animal care and feeding schedules to track animal care and history
Senior Stylist
Curtis Hair
08.2019 - 03.2020
- Work in a talented and energetic team
- Meet and exceed daily and weekly KPIs and sales targets
- Ensure till balancing & administration activities in an efficient manner
- Undertaking till balancing & administration activities in an efficient manner
- Create a welcoming vibe using personality, clever merchandising and in-store activity to attract customers
- Perform tasks such as washing, blow-drying, perming, hair ups, GHD curls, chemical straightening, foiling, colouring, cutting in all styles, re-styling hair, and cleaning tasks
- Kept salon and retail areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
- Ensure salon store are kept clean, safe and inviting for all customers
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales
2IC Manager
Just Cuts
01.2018 - 08.2019
- Collaboratively achieve sales targets as a team and individual
- Answered customer questions regarding merchandise and pricing
- Actively engaged customers to provide general assistance and information on store merchandise
- Reaching store budget by analyzing sales data and applying basic retail math
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Balance tills, handle money, process payments, and use eftpos accurately
- Compete start and end of day procedures efficiently
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Used POS system to process sales, returns, online orders and gift card activations
- Be self-motivated and demonstrate the ability to supervise a team of 8 staff
- Actively demonstrate honesty and integrity while serving customers and supporting colleagues and managers
- Approaches each problem with a fresh mind and analytical strategies to quickly resolve concerns
- Participate in in-store training
- Lead team by example by abiding all company policies and procedures and ensuring staff are also
- Remove and report all health and safety hazards and risks to management
- Fielded questions and solved problems by informing customers of current promotions and store policies
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Proven sales track record in achieving store and personal sales, budgets, and KPIs
- Use time tracking software to monitor that company time is used productively by all staff
- Managing staff working hours and breaks
- Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Increase the average quality haircuts for 2.5 per hour to 3 haircuts per hour to meet personal goals
Senior Hair Stylist
Just Cuts
11.2018 - 01.2019
- Generated brand awareness and positive product impressions to increase sales
- Assisted customers with prompt and polite support in-person and via telephone
- Work with a team in a high energy, fast paced environment
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
- Achieving personal sales targets in line with KPI objectives
- Used POS system to process sales, returns, online orders and gift card activations
- Be solutions focused when faced with problems
- Balance tills, handle money, process payments, and use eftpos accurately
- Compete start and end of day procedures efficiently
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Kept salon and retail areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
- Approached browsing customers to initiate conversations to determine buying preferences
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Stocked merchandise each week, clearly labeling items, arranging according to size or color, and preparing attractive displays
- Abide by all company policies and procedures
- Meet staff haircutting KPI's of 2.5 haircuts per hour
Senior Hairdresser • Retail Sales Assistant • Trainee Ear Piercer
Hairhouse Warehouse
01.2017 - 11.2018
Senior Hairdresser
Hair on Piccadilly
03.2015 - 01.2017
Hairdresser
Volona & Associates
03.2014 - 03.2015
Apprentice Hairdresser
Hennaberrys for Hair
02.2012 - 03.2014
Education
Hair House Warehouse Retail Hairhouse -
Hair House Warehouse
01.2018
Kamisori Tutorial Workshop -
01.2017
Team Building Workshop -
Hair on Piccadilly
01.2016
Certificate III in Hairdressing -
Balga Tafe
01.2016
Certificate in Jane Ire dale Makeup -
01.2014
Certificate II in Hairdressing -
WA Academy
01.2012
Certificate II in Hairdressing -
WA Academy
01.2011
Skills
- Customer & community oriented
- Active listening skills
- Friendly and compassionate
- Experience with a wide range of colour brands
- Responsible & accountable
- Positive Attitude & Enthusiastic
- Strong work ethic
- Opening and closing procedures
- Respectful and honest
- Compassionate patient care
- Multitasking Abilities
- Adaptabile
Timeline
Vet Nurse
Aspley Veterinary Practice
04.2024 - Current
Cert 3 in Animal Care Services Vet Nursing Stream
TAFE Queensland
06.2023 - 05.2024
Animal Care Volunteer
RSPCA Dakabin
05.2023 - 10.2023
Business Owner, Senior Stylist
Hair Sensations
03.2020 - Current
Senior Stylist
Curtis Hair
08.2019 - 03.2020
Senior Hair Stylist
Just Cuts
11.2018 - 01.2019
2IC Manager
Just Cuts
01.2018 - 08.2019
Senior Hairdresser • Retail Sales Assistant • Trainee Ear Piercer
Hairhouse Warehouse
01.2017 - 11.2018
Senior Hairdresser
Hair on Piccadilly
03.2015 - 01.2017
Hairdresser
Volona & Associates
03.2014 - 03.2015
Apprentice Hairdresser
Hennaberrys for Hair
02.2012 - 03.2014
Kamisori Tutorial Workshop -
Team Building Workshop -
Hair on Piccadilly
Certificate III in Hairdressing -
Balga Tafe
Certificate in Jane Ire dale Makeup -
Certificate II in Hairdressing -
WA Academy
Certificate II in Hairdressing -
WA Academy
Hair House Warehouse Retail Hairhouse -
Hair House Warehouse
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