RACHEL MENSINGA
CLIFTON SPRINGS GEELONG,VIC
Summary
Results-driven Store Operations Manager with expertise in overseeing daily retail activities, including opening and closing procedures. Proven track record in managing cash handling, banking reconciliations, and ensuring invoicing and online order accuracy. Committed to optimizing operational efficiency and enhancing customer satisfaction.
Skilled customer service professional dedicated to achieving high levels of customer satisfaction and retention. Proven track record in resolving issues efficiently and fostering strong client relationships. Expertise in communication and problem-solving, contributing to enhanced customer loyalty. Seeking to leverage experience in a dynamic environment focused on delivering exceptional service.
Detail-oriented professional with expertise in stock management and vendor relations, successfully overseeing annual stocktakes and implementing effective product update procedures. Proven ability to enhance inventory accuracy through diligent oversight and strategic collaboration with representatives.
Coordinate with suppliers, and handle invoicing and inventory management.
Detail-oriented sales professional with extensive experience operating the Osipos system for efficient transaction management. Demonstrated ability to streamline processes, enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
Level 3 Retail Assistant Surf Juncion
Naomi Patten
Drysdale Geelong, VIC
07.2019 - Current
- Dedicated and outgoing professional with nearly five years of experience excelling in customer service, store management, and administrative tasks. seeking to transition into an administrative role.
- Skilled in cash handling, invoicing, and rostering, with a Certificate III in Medical Business Administration.
- Seeking to transition into an administrative role where my organizational skills, attention to detail, and passion for customer service satisfaction can thrive.
- Experience in advocacy and navigating complex service systems, bringing strong interpersonal and problem-solving abilities.
- Handled documentation related to sales for store management.
Education
Certificate III Medical Business Administration - Medical Business Administration
Gordon Institute of TAFE
Geelong, VIC11-2018
High School Diploma -
North Geelong
Geelong, VIC12-2003
Skills
- Administration proficiency: invoicing, stocktaking, rostering, and data entry
- Exceptional customer service and relationship-building
- Cash handling and banking operations
- Store management and team leadership
- Proficient in Osipos sales system, and online orders
- Advocacy and navigation of NDIS, OT, and therapy services
- Strong communication and organizational skills
Affiliations
- Provided care and advocacy for my child with autism
- Coordination services through NDIS, occupational therapy, and speech therapy
- Provide excellent organizational and problem-solving skills
Timeline
Level 3 Retail Assistant Surf Juncion
Naomi Patten
07.2019 - Current
Certificate III Medical Business Administration - Medical Business Administration
Gordon Institute of TAFE
High School Diploma -
North Geelong