Rachelle Blair
Bundaberg
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
I present as an individual who is looking for a long term position; I have a strong problem solving ability, proactive approach and the ability to learn new skills and tasks very quickly.
I am committed to learning new skills, while expanding skills I already possess, along with making meaningful relationships, contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Lifestyle Support Worker
Community Lifestyle Support
03.2024 - Current
- Assisted clients with daily living needs to maintain a healthy and enjoyable lifestyle
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events.
- Showering, Mobility Assistance, Mealtime Assistance, Communication Assistance
- Maintaining accurate data entry, document scanning and uploading. Communication client needs and concerns with relevant parties.
- Determination to constantly learn and upskill.
- Following PBSP's and further management plans.
Support Worker / SIL Coordinator
Southern Cross Support Services
05.2023 - 03.2024
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Monitoring team performance and progression.
- Verbal and non verbal communication.
- Advocating for clients.
- Liasing with stakeholders and families to ensure a positive experience.
- Administration Duties. Document scanning, uploading, maintaining accurate information
- Rostering Assistance - Assisting to fill shifts when necessary
- Following PBSP's and further management plans.
Support Worker
Carinbundi Respite Services
01.2023 - 04.2023
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Effective and accurate documentation.
- Following PBSP and Mealtime Management Plans
- Hoisting, Mobility Assistance, Communication Assistance
Restaurant Manager
Rashays
06.2022 - 12.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintaining stock levels and ensuring all WHS procedures are followed.
- Training all new staff members to ensure quality service.
Education
Year 11 - High School
Bundaberg Christian College
Bundaberg, QLD11-2022
Cert II Health Support Services - Health Support
SDS Training
Bundaberg, QLD11-2020
Skills
- Emotional support
- Strong Written & Verbal Communication
- Ability to prioritize tasks and meet deadlines
- Ability to work with minimal supervision / independently as well as in groups
- Empathetic, Positive & Friendly
- Solution Focused - Willingness and ability to work hard to find solutions to different problems that may arise
- Ability to maintain confidentiality and understanding
- Ability to maintain positive relationships
- Confident and fast learner
- Extremely determined
- IT Competency
- Understanding of shift variations
Timeline
Lifestyle Support Worker
Community Lifestyle Support
03.2024 - Current
Support Worker / SIL Coordinator
Southern Cross Support Services
05.2023 - 03.2024
Support Worker
Carinbundi Respite Services
01.2023 - 04.2023
Restaurant Manager
Rashays
06.2022 - 12.2022
Year 11 - High School
Bundaberg Christian College
Cert II Health Support Services - Health Support
SDS Training
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