Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Cesar´s Grill
Fortaleza - Brazil
01.2019 - 06.2019
Informed customers of daily specials, menu items, and restaurant policies.
Prepared drinks upon request according to recipes and standards set by management.
Processed payments using cash registers or POS systems accurately and efficiently.
Organized menus and ensured they were properly stocked at each table.
Collaborated with other departments within the restaurant on various tasks or projects.
Bartender
Mirabile
Mococa - Brazil
01.2017 - 10.2017
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Took accurate food and drink orders, using a POS ordering software system.
Greeted customers, provided menus and answered questions about menu items.
Maintained inventory of liquor, beer, wine, and other beverage items.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Wait Staff Member
Zipittus
Mococa
06.2016 - 12.2016
Answered questions about menu selections and made recommendations when requested.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Greeted and welcomed customers, providing them with menus.
Education
Bachelor of Science - Agronomist Engineer
IFSULDEMINAS
Muzambinho
03-2019
General English
ILSC
Perth, WA
Skills
POS system operation
Menu knowledge
Payment processing
Customer service
Collaboration skills
Food safety standards
Certification
RSA
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Affiliations
Besides what I described above, I worked as an Agronomist Engineer in Sales role in a multinational company (Nutrien Ag Solutions) between 2019 to 2024, where I could developed multiples skills as well as problem solving, customer relationship, customer attendence and resilience