Rafe Rosenberg
Melbourne,VIC
Summary
Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Malvern Fish and Chipper
04.2023 - 04.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Volunteer Work
Flying Fox
06.2023 - 12.2023
- Organisation that works with children with autism
- 150+ hours of service and training
- Demonstrated team-work, adaptability and resilience
Hospitality Worker
The Malvern Fish and Chips Shop
03.2022 - 02.2023
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education
No Degree - Responsible Service of Alcohol (RSA)
CFT International
Melbourne, VIC11-2024
High School Diploma -
Caulfield Grammar School
Melbourne, Victoria10.2024
Skills
- Customer service
- Communication skills
- Time management
- Teamwork
- Food service
- Restaurant experience
- Cleaning and sanitizing
Timeline
Volunteer Work
Flying Fox
06.2023 - 12.2023
Hospitality Worker
Malvern Fish and Chipper
04.2023 - 04.2024
Hospitality Worker
The Malvern Fish and Chips Shop
03.2022 - 02.2023
No Degree - Responsible Service of Alcohol (RSA)
CFT International
High School Diploma -
Caulfield Grammar School
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